West Avenue Jewelers - San Antonio (TX)

Jenna Ki I cannot express enough gratitude and admiration for the incredible team at Helzberg Diamonds. My recent experience with them, involving the replacement of my engagement ring, was nothing short of outstanding. In a moment where I felt completely helpless and overwhelmed, they stepped in and turned the entire situation around with their unparalleled professionalism and genuine kindness. From the moment I walked in, I was met with a warm and understanding approach. The staff listened so carefully to every detail of my situation and my needs, making me feel truly heard and valued. They didnt just offer solutions; they crafted a personalized plan of action that went above and beyond anything I could have expected. What truly set Helzberg apart was their willingness to take full responsibility and guide me through every step. They handled everything with such grace and efficiency, alleviating all my worries. Every interaction was filled with incredible kindness and empathy, making a potentially stressful situation feel manageable and even pleasant. The dedication they showed to ensuring I was taken care of, even when it seemed like there was no clear path forward, was remarkable. Helzberg Diamonds didnt just replace my jewelry; they restored my peace of mind and reaffirmed my belief in exceptional customer service. Thank you, Helzberg, for going the extra mile. You have earned a loyal customer for life!

Hayley Taylor Need jewelry repaired or ring resized? They have this at the business, along with watch battery replacement and custom jewelry work. Be sure to browse the jewelry cases while youre there!

Carol Ann I highly recommend this jeweler. They are locally owned with a long history in Tyler, Tx. I had my watch repaired and purchased a necklace for my cross. They are exceptionally knowledgeable and compassionate. They have a wide range of jewelry options.

Nylah Barratt Brenda was amazing! She took great newborn pictures of my son and even recreated a specific picture I requested beautifully. She was gentle and very sweet! We will definitely be coming back to her for more pictures in the future.

Ryan Upton Love this shop! Been here multiple times and the staff is very friendly and helpful. They always greet me with a warm welcome and make me feel like family. I would recommend anyone to this pawnshop when they need cash or a good deal. David is the manager there - go see him! You will not be dissapointed

Valori Nikolas Viger First timer coming in and WOW! I was greeted by a lady; Carina who knows all the ins and outs when it comes to jewelry! She was incredibly kind and honestly educated me quite a bit! I told her I was new to the area and was excited to have found my new jewelry spot/ jewelry lady!! I cant wait to go back in and see her! She was absolutely excellent and the jewelry is nice too!

Glen Boehm Always very helpful. We have purchased a number of items over the years. Glad we have a Boerne location!

marlene charles This was my first time going to Afandi Diamonds and Designs. I had a gold chain with a gold link that needed to be repaired. The salesman was very nice and did an assessment. He was able to repair it and I was able to pick it up the next day. The cost was very reasonable. I will definitely be returning in the future with my jewelry repair needs!