Jims Diamond Shop - Borger (TX)

Michelle Phillips Great buying experience thanks to Toneil - she was so professional and friendly. My daughter got a beautiful tennis bracelet for herself and a nice charm to add to the Free bangle bracelet she is giving to her BFF. Toneil even cleaned our current rings. Definitely ask for her when you’re at this location.

Colton Gisler I had an amazing experience with CD Clark when creating my fiancée’s engagement ring. Josh was incredibly quick and accommodating to my deadline, and worked one-on-one with me every step of the way. Using their CAD design software, they customized the ring exactly to my vision, brainstorming ideas together until we landed on a perfect design. Their pricing was also fantastic for the quality and service I received. The entire process felt seamless, personal, and stress-free. I couldn’t be happier with the result and highly recommend them for anyone looking for a custom, high-quality piece! We will definitely be back for our wedding bands.

Mario Medina If you ever need any assistance finding the perfect ring or jewelry for your partner, please consider Angela Jo! Angela recently helped me find the most absolutely stunning engagement ring. Her assistance walking me through the process, helping me with my inquiries and connecting me with the jewelry designers was invaluable. Above all, she understands the importance of this special occasion which is reflected by the level of care and attention to each step of the process. If you go to GB in the galleria, please consider Angela Jo as your GB gent.

Rachel Campbell They dont do what you bring in your jewelry for. I brought in my cross pendant to have the posts that hold my cross to the necklace replaced. 2 wore out completely of the 3 from my necklace. They charged me $79. I was fine with that. (A little more than another jeweler had quoted but that was so we a year ago.) Said they would replace the "prongs". I said fine BUT I AM BRINGING IT TO HAVE THE POSTS THAT HOLD THE NECKLACE TO THE CROSS REPAIRED! so my cross doesnt fall off my necklace BECAUSE ONLY ONE POST IS STILL IN TACT! I showed them in the store REPEATEDLY. Wrote it down ON THE TICKET WHAT NEEDED TO BE FIXED! They kept it 2 days and "fixed the prongs" - there was NOTHING wrong with my prongs on the diamonds! And did NOT FIX THE POSTS AT ALL. When I called they said bring it back and we will fix it for no charge. IN FACT THEY GROUND DOWN THE EDGES WHERE THE POSTS HAD BEEN AND WORN THROUGH IN THE CENTER OF THEM! I dont.know what the deal is but I dont.trust them now. I barely trusted them before! But thought they couldnt possibly screw up replacing the gold posts! But they showed me! I have had this cross for years (DECADES!) and it is very sentimental to me! I am so frustrated they wanted to argue when I called saying that "they fixed the prongs." That WASNT the job!! The job was replace the 2 posts! There are supposed to be 3 posts that hold the cross to the necklace. It actually looks like they ground off the edges of the 2 other posts!! Making it harder for me to get it repaired now!! I will NEVER trust them again!

Levi Haiisu I came in to get my great grandmother’s necklace cleaned so my mom could wear it to her wedding. I was AMAZED that Zales does free cleanings even if your piece isn’t from the store. I came in and was immediately greeted and helped at my scheduled appointment time. The process was too easy and makes me want to come here for my future jewelry needs. They even threw in a gift box!!! Wow! Shout out to Ernesto and Joanne for brightening both my necklace and my day! Before and after photos for reference

Naomi Bradley Was searching for diamonds in Dallas, tried many stores in the area. Got an incredible deal on my ring without compromising quality. Highly recommend this spot!