Zales - Santa Rosa (CA)

Emily Panfilo employee rosanna, was rude and uninviting, didnt display items nicely or help with conversation. I had asked to view saftey chains and she had me kneel down besdae a display counter and viw them instead of bringing them up to me.

Kevin Huynh This is my 3rd Rolex with Hing Wa Lee. It is taking a while to get a black date submariner and a blue black GMT. Chloe called me and this is my second datejust. The other one is a champagne bezel. I love this one having a sporty look because it is the combination of smooth bezel and oyster bracelet. You cant buy a Rolex that has a smooth bezel/Jubilee bracelet or Fluted Bezel/Oyster Bracelet. Thank you for feeding me coffee Chloe instead of water that is normally given to clients. It kept my brain awake. I hope the submariner and black/blue gmt will arrive somewhere this year.

Elie Schuss Shelly is amazing! The prongs holding the stone on my engagement ring kept coming loose and I was worried I’d lose the stone. I’d had them tightened before but it was clear the issue would keep happening so I realized I needed to get the whole thing reset. I texted shelly a picture of my ring and she immediately saw why the problem kept happening and worked with me to redesign my ring in a more secure way while staying in my price range. She made sure the design was exactly how I wanted it and really listened to me. I just got my ring back and it is absolutely perfect. I can’t say enough about how happy I am and how wonderful Shelly is.

Rebecca Knowles Very friendly and beautiful jewelry and great deals they go beyond to give you best deals I will be shopping there all the time thank you

Michael Avedisian I hate shopping for jewelry but Rob always makes it easy whether its for wedding rings or Christmas presents

Tom Elrod Off the beaten path. Essentially a huge underground jewelry store mall. The young man at the check in counter was extremely friendly and helpful. He even looked up the address and phone number for a store nearby we were looking for. If you’re looking for jewelry, I highly recommend seeing Jasmine at Giraux jewelers.

Haide K. Marquez My boyfriend bought me a K necklace from here. We were debating what jewelry shop to buy from. The nice gentleman working was very patient with us. He offered me different size chains when the necklace I liked was to short for my liking. I can definitely say his amazing customer service is what made us choose to buy my necklace here, even though we spent a little more then we were planning on. However it was definitely worth it!

Kat Barlas I cannot recommend Gabrielle enough! He is truly the only jeweler I trust with my most important pieces, including my wedding ring. His craftsmanship is incredible every detail is flawless. He’s efficient, kind, and always goes above and beyond to make sure everything is perfect. On top of his skill, his customer service is outstanding. Working with him has been such an amazing experience from start to finish. If you’re looking for someone who combines talent, professionalism, and genuine care, Gabrielle is the one!