S. T. Kluh Jewelers - Olympia (WA)

Ivan Izazaga Thank You Alexandra for a great customer service experience in the Union Gap JCPenny, you helped me pick out the perfect Ring for my wife forever Grateful

L C Very helpful customer service from Jasmin recently. I picked out a really cute necklace at a good price. They do ear piercings here, and the layout definitely reminded me of a Claires store. I would definitely return to this location for small, inexpensive, jewelry items and fashion accessories.

Chrystal Grover I am very displeased with the so called "Service" and this company in general. First off, I had a layaway for a engagement ring for my fiance. About a week later i found the SAME ring, same CUT COLOR MATERIAL COMPANY.. etc on amazon for THIRTY FIVE DOLLARS. This ring was a carbine tungsten ring. The ring in diamond creations that i had on layaway was almost FOUR HUNDRED DOLLARS. Very displeased i went in to the capital mall store. Since it was only a few days after the lay away deadline they promised a full refund with a personal call from the manager with an apology.. HA that never happened. I then went in a second time where i was profusely apologized to and was told i could pick up my refund after work the next day while the manager was in, so far TWO employees had promised me a refund and apology. I then went into the store and instead of an apology i talked to a "manager" who just bad mouthed her employees basically saying that she is sorry none of them know what they are doing and will talk to the OWNER of the store and make sure this was taken care of. Then........ THE STORE CLOSED DOWN. EVERY time i had been promised I had two or three people with me as a witness. LIKE THAT MATTERED. like it mattered you could buy the SAME ring on amazon for 35 dollars!!!!!!! Then i was called by the Tacoma store manager because that store is still in business. It wasnt his fault the "Olympia" store had messed up and would only offer "store credit" as it I wanted that, and like it mattered that i had been promised otherwise!!! So i drive all the way from Olympia and Tacoma thinking i Will make the best of the situation. HA. I told him I was very displeased and had my fiance with me to pick out something with that store credit.. Even though i was the only one in the store at the time I was told to please wait, so he could apparently help more important (Im guessing richer looking) customers. He then tryed to pressure me into doing another layaway for a piece of art i was fond with, which since he was ignoring me, i had time to look up on-line and find the EXACT SAME numbered signed, etc for about 75% less on the price. Still we forced a smile and to quickly get out said i wish to get my mother a gift, no more than the 100$ i had in the layaway, he agreed to help, i told him what i was looking for, then when asked the pricing of all the items he had shown me they were all about 100$ more and like i would EVER give them more money. He then got EXTREMELY snotty and tells me there is apparently NOTHING in the WHOLE store that is 100$ or less.... REALLY?? There sure was PLENTY at the Olympia store. Honestly this is the WORST experience i have ever had with any sort of store, layaway etc. It is no wonder the Olympia store had closed down, and i will continue to let every one know at the medical facility surgical hospital i work at and patients to NEVER go there. I wont be coming back. I would rather sell the gift card for HALF the price or just never use it before i go back and deal with the snotty Tacoma manager or anyone else i had to deal with. Worst service we have ever received by any company hands down. And people think there cell phone company is bad. I would rather pay triple the price to shop at a different jewelry store than go back here. Do your research before purchase your 400$ item is probably only 35$ on amazon as well.

Christine Omoto I found Brothers Jewelry through a google search and after reading their reviews, I decided to contact them about creating a wedding band. The process was initially intimidating because 1.) I’ve never had custom jewelry done before, 2.) it seems like an expensive endeavor, and 3.) I did not know if they really took on small projects like a simple wedding band. I didn’t want to waste their time or mine! The initial consultation was fast and I was left a little hesitant only because Scott seemed like he was very busy and there wasn’t any formal explanation of the process or any sketches done (things I guess I’ve heard are possibly conducted in the initial appointment?). I gave him pictures of what I wanted and he basically said, yup, I can do that. He was professional and gave a very reasonable price quote. Let me be clear and say that my intimidation and hesitation were self-induced and was just resultant of me being new to the whole process! I’m just trying to give a helpful, honest account of my experience for those who, like me, have no idea what to expect going into this sort of thing. Fast forward to the finish date, and Scott did an absolutely beautiful job on my wedding band and it is exactly what I wanted and had pictured in my mind. They finished on time and there was no surprises in the final cost either. I will definitely consider them again for any future custom projects. They are professionals and very good at what they do!

Greg Johnson Sam is friendly and helpful. He offers a variety of quality stone rings and other jewelry.

Drew S. I actually took my fiancés engagement ring and jewelry,along with mine to Tara Nash today to get an appraisal for insurance. She is extremely knowledgeable on estate jewelry,precious metals & gemstones, and more… Tara marveled at my pieces, was genuinely surprised and more so impressed with the quality of Franks work. She looked at his webpage and just shook her head.She knows there are VERY few craftsmen around that do handmade work like Frank Malinak. I’ve had Frank design and hand-make me pieces 10+ years. Frank always delivers. Custom pieces, turn old pieces into new ones, engagement rings, repairs, etc… Frank is one of the best out there. Highly recommend.

Esteban Ojeda Great solid quality pieces! Worth my drive from walla. Been coming here for years!

Juls pulido I went to jewelry exchange in Renton where I bought my ring it broke but when I took it back they repaired it in two hours at no cost. very nice people good customer service very understanding and what I liked they put the customers first. Will continue to shop and purchase my diamonds there.

Shoshana Abrass Ive taken many classes at Danaca. I dont live in Seattle but it is worth the trip! The people and the studio are exceptional, and Dana brings in some of the best jewelry teachers from Seattle and across the US. Its always a fantastic experience!

Kay Vee Customer Service. Kudos to Vinnie and Mitchell for their outstanding customer service! They were both patient, knowledgeable about your products, and personable yet professional. Thank you both for your help for items that I was looking for my kid’s birthday.