My Brown Wren Jewelry & Classes - Langley (WA)

GP Ford My wife had a stone come out of her wedding ring, same one that had a stone come out in 2020 so today I called FM Jewelers Sumner and asked for the manager. Aisha Reyes came to the phone to listened to my complaint. Then, instead of getting excuses and runaround I was told to bring in the problem jewelry and she would make it right. I met with Aisha Reyes at the Sumner FM Jewelers later that day, about a repair to my wife wedding ring from June 2020 that needed to be repaired again. Aisha looked up my account and found my past purchase history and said that I had already purchased the lifetime jewelry care plan and should have never been charged for the repair in 2020. (I was charged for a repair that I should not have been charged for) She then promptly refunded my money for the repair right then and there. Also, she quickly offered to make the repairs again at no cost to me. I have not ever had such great service before. She listened, she investigated, and then she did what she said she was going to do...and she made it right! I am extremely impressed and I will definitely recommend Aisha Reyes and Fred Meyer Jewelers Sumner to anyone. This is a five star review. If I could give her 10 stars I would! I will buy there again!

Lyle Harry I,ve made several appointments to sell some coins over the last few weeks and have only god things to say about the staff at the Tacoma location. They are punctual and greet and treat me with respect. They are very courteous and take the time to explain each transaction. I have enjoyed dealing with them and I know I am receiving a fair price for my coins.

Jill OBrien-Dawson The love of my life bought me a beautiful ring for Valentines Day. I loved everything about it. Thankfully he also bought the warranty that is offered. Eight months later one of the smaller diamonds fell out. No problem - it happens. Because we live in Bellevue we took it to that store for repair. The lady behind the counter refused to repair it as we did not bring it in for the six month adjustment. We did not do this because we were not given that piece of the warranty paperwork that stated we should bring it in. Its a separate document. She suggested that we take it to the Redmond store to see if that manager would be willing to help us. One look at the warranty paperwork we did have, he immediately said yes. He was kind, courteous and professional. Thank you Erik! You are a great manager for Fred Meyer.

Sierra Leckenby Daniel was so great and down to earth. He was very patient and helpful. Its always a breath of fresh air to not feel rushed. I definitely recommend his expertise and his knowledge on all jewelry! Hes a very kind man and he brightened my day for sure! He was also very fair and honest! Thank you!

Brice W. Fingers My partner and I have been engagement ring shopping for a while now and have been to a few different ring shops in the area. This one was by far the best experience we have ever had while shopping for a ring. Not only were they super polite but they were very knowledgeable. Very sweet people and we will be forever grateful for this experience!

Justin Hinh When I arrived at noon on a Thursday, this modern-looking store was crowded; 11 customers were waiting on two busy employees. I had to wait 20 minutes to check out, but I was surprised by what I found: an entire wall covered with Dansco and Vintage Whitman Bookshelf albums and folders. There were over 50 vintage Whitman bookshelf albums, hundreds of Whitman folders, and a shelf full of Danscos. I even found a custom Dansco album! All the customers were older, and I got the impression that the shop acquires many full albums from older collectors selling their coins. Since not many customers come in to buy albums, the shop has accumulated a ton of albums and folders. This place is a must-stop for coin album collectors.

Tanailly Smith I want to say thank you to Amy and secondly to Tram. Everyone that works at Johnson Jewelers (JJ) are very caring, passionate, and patient with their customers. I had multiple conversations in person and over the phone with Amy. JJ took the time to hear my needs and walk me through all my options. The end result diamond necklace is more than anything I could have asked for. I am beyond grateful and satisfied. I highly recommend this local business. Tell them Tanailly sent you!

Paul Longer Just sold some jewelry to Royal Element and had a fantastic experience! The process was quick and easy—I scheduled an appointment, showed up at my time, and left with a check in hand. They gave me an excellent offer, and theyll definitely be my go-to gold buyer in Vancouver from now on. Highly recommended!