JCPenney - Kelso (WA)

Amy Mulhern I came in to upgrade my bridal set and Kylie was so patient with me as I browsed and changed my mind a few times, she ended up perfecting matching up a set for me that I feel in love with! I could not be happier with my new rings and I never felt rushed or like I was being an annoyance taking too long. Kylie is the sweetest and has a wonderful eye for styling jewelry to match no only other jewelry pieces but to the individual who is wearing it!

Holly Fritz I am so happy with my experience here. I brought them four rings that needed various repairs. My wedding ring and my engagement ring needed to be sized up, another ring needed a lost diamond replaced, and the last ring was a family heirloom that needed the stone tightened and the ring and cleaned and polished. They had all of the work done in a week and everything is perfect. They were so easy to work with I highly recommend you go to them for your jewelry needs.

Virginia Roth Great jewelry store

Heather A Adams Over the last few weeks I have been to Sanford Design about four times and have had great service each time I went. The first time I went, I had a bunch of my beloved jewelry that has been broken or in disrepair restored. It was done in just a few days and now it feels like I have a whole new treasure chest back. I went back another time to have a ring cut off that I haven’t taken off in 10 years to have it cleaned and repaired and restored. It was quick and painless. I went back another time to get my husband’s watch opened and to get the battery replaced and while it was too large to fit the tool available, I went back a final time on the morning of my wedding to buy the most beautiful Pearl earrings that absolutely completed the look for my special day. I had seen them each time I went in, and I’m so glad I followed my intuition to get them. The service is always super sweet and quick and the prices are truly affordable when you take stock of what you’re really getting.

Sierra Leckenby Daniel was so great and down to earth. He was very patient and helpful. Its always a breath of fresh air to not feel rushed. I definitely recommend his expertise and his knowledge on all jewelry! Hes a very kind man and he brightened my day for sure! He was also very fair and honest! Thank you!

Jessee Taylor I had to take a moment to share the incredible customer service I’ve experienced at JLewis Jewelry—not just once, but multiple times over the years. Back in 2021, my husband bought my engagement ring and had an appraisal done . Fast forward to 2025, and my ring unfortunately went missing. Filing an insurance claim with Allstate (wouldn’t recommend) has been nothing short of a nightmare. Thankfully, Jill at JLewis Jewelry stepped in to help. She kindly provided a new appraisal right away, and when the insurance company rejected it, she went the extra mile to get me a detailed estimate for a replacement—even though it was time-consuming and totally outside of her obligation. She didn’t have to do any of it, but she did—with such grace and kindness. That’s rare to find these days. The quality of their jewelry and their customer service is truly unmatched. I’ll be coming back to JLewis Jewelry for all my diamond and gold needs. If you’re looking for a trustworthy jeweler, give them a try—you won’t be disappointed!

Viktoriya Melnichenko I had such a great experience today. Assistant Manager was the one helping me, and I was so impressed by wonderful customer service, attention and kindness. Thank you!