Diamond Designs Unlimited - Tacoma (WA)

s b Mars was AMAZING. Right from the beginning, she was friendly, warm, and super helpful. She offered to clean my heirloom wedding ring and my husband’s heirloom gold necklace. We expressed interest in adding more prongs to my wedding ring. Mars explained the process of sending my rings in, replacing a broken diamond, and getting my set appraised. Our experience with Mars today solidified our decision to move forward with Kay Jewelers for our future jeweler needs.

Jared Graveline Robin was very nice, asked good questions about what I was looking for. She pulled out so many options for me to look at, take pictures to get my wifes thoughts. Took some time but we found the necklace for my daughters 21st B Day. As always Helzberg is the place I get my diamonds from.

Kyler Morrison Just stoped in hoping to find a spring bar for my watch. The gentleman who helped me was named Tab. He is the perfect example of what customer service should be. My experience working with him, though simple and straight forward definitely left a great impression and I will always look to this location for my future jewelry purchases and fixes as long as Tab is still working there. He was patient and polite. If he was my employee I would give him a raise and use him as an example for all your employees.

Gerald Parr Well, this is an interesting one for the books. I came to the store the Friday before Labor Day, thinking they were open (Google said yes), but when I arrived the sign on the door said open, but all was dark. Hmmm, maybe just havent opened. Nobody inside, so I emailed the address from Google and said "Your ad and door says open today, but youre not?" Unfortunately, Mr Android "I know better" spell checker (or my big fingers) jumped in and sent a somewhat different text, only changing AD to something else, where the S is right next to the D. OK, a couple days later I looked at my email and thought...well, you know. Anyway, I sent an apology on behalf of Mr Android and myself and they said they were sorry they werent open. SO, on with the review. I was pleasantly surprised with the place and expected to see people in suits, fancy dresses or whatever and everyone was casually (comfortably) dressed. The conversation was very professional, instructive, informative and sometimes even funny. (yes, they didnt know about the foo-foo) with the email until I mentioned it. It was not an instant expectation of sales or whatever. Its customer oriented, and if you dont see what suits you, pet the cute puppy and be on your merry way. The place is arranged well and able to give you on-the-spot information. Theyve been in business a long time, and I can see why. Maybe if I decide to get my honey of 39 years, it will be a go-to place. Make it your first stop, if at least out of curiosity.

Elizabeth Bear Brought my mom in to Twisted & Beautiful for her birthday and we both got our first (but definitely not the last) permanent jewelry. Anne was so wonderful! Walked us through how it works and our options. She was personable and friendly! We truly enjoyed our time! But our great experience didn’t stop there… I had some issues come up with my bracelet, and I contacted Anne right away. She was prompt to get back to me and, without hesitation, made everything right. We were very pleased with our experience overall, and will definitely be back again (:

Hannah Roppo I had such a great experience at Banter thanks to Maricela! She was incredibly helpful from the moment I walked in—friendly, attentive, and genuinely a joy to talk to. She went above and beyond to help me find what I needed and even helped me get a discount, which I truly appreciated. It’s not every day you meet someone who makes the entire experience feel so easy and enjoyable. I’ll definitely be coming back to Banter and recommending it to my friends and family, especially because of the amazing service from the manager, Maricela. She’s a gem!

Marcus Abercrombie Fantastic place to do business, and Michael is an outstanding guy! You can buy with complete confidence while getting a great value and top quality at a fraction of the usual price. Definitely an A+ experience in my book. Thanks again!

Jacob S Matt at Gordon James did an amazing job in helping me to pick out a custom setting for an engagement ring. My fiancé loves both her engagement ring and her wedding band so much! They also did an amazing job in helping me to design my own custom wedding band as well. We both couldnt be happier with the final products!! If youre looking for world class custom jewelry, and a customer service experience that is second to none, look no further than Gordon James Fine Diamonds!

Kevin Mason Top NotchPawn store they have nice product and they know there stuff wen it comes down too them making there bizz money and they still manage to give the customer’s great deals it seems too me that both buyer and seller are always happy wen doing bizz