5 /5 adele simunds: I have nothing but good things to say about Kay. It truly is more about the people than anything. When my fiancé and I first went in there to look at rings, the people immediately stuck out to us. They were the most genuine, kind and helpful ladies. They made us feel like we were the only ones there, and that our story mattered. Never once did it feel like a sales transaction. They were so respectful and never pushy. They understood my fiancés budget and even worked with him to make the ring perfect. We received texts and a letter congratulating us which is rare these days. When we went in a year later, they still remembered us, and for me that speaks volumes about who they are. My fiancé actually mentioned to me that what sold him on choosing to buy the ring there instead of elsewhere was how genuine the ladies were. If you are looking to purchase something, I would recommend them 1000x over again and again.