KAY Jewelers - Kennewick (WA)

Derek Kuntz New Moon in Scorpio, nestled on Commerce Ave, is a captivating store offering a wide range of spiritual and creative treasures. They offer a class schedule which includes DIY and art workshops which seem fun and Ill update my review if I join one. With a large collection of crystals and tools, the welcoming atmosphere fosters a sense of community and creativity. Its a must-visit spot for anyone seeking magical inspiration and weird finds!

Trevor Scott My fiancé and I went to a dozen jewelers over a couple months of ring shopping. Jared was the only one we felt truly helped us through the process. Nancy and Adrian primarily took care of us over the 3 different visits we made. They were excellent guides as we weren’t exactly sure what we wanted. Many jewelers pushed us certain directions and told us we could only have X number of rings/stones out at a time, forcing us to narrow down what was being looked at. Nancy and Adrian made us feel like they were on the journey with us. They were patient and never pushy. Ultimately, their service and support in addition to the rings are why we choose Jared. Their service after the purchase should also be mentioned. Because the gem we went with is a unique shape, the head it set in needed to be special ordered so that the wedding band would sit flush against the engagement ring. No one knew this until the jeweler was trying to size the ring with the band. Gary called us to explain the challenge and set the appropriate time expectation. Only after we picked up the rings did we find out the different head was an additional expense that they DID NOT charge us for.

Juan Ulloa Great earrings and pendants made from up-cycled glass bottles. I ordered online and they were super responsive.

Donilee Wood Great timely service, promoted current sales efficiently. Sweet girls :) thank you!

T A Such quick helpful repair service!! My engagement ring had prongs that were too long and scratched a bit. Rand was able to shorten and round them out. It looks beautiful! It also makes such a huge difference for comfort =] Thank you!!

Danielle Gann The moment I walked into the store, I was greeted with warmth and professionalism from Fabi specifically. She is always incredibly knowledgeable and genuinely passionate about the craft, helping me find the perfect piece (every time) without ever feeling rushed or pressured. The quality of the jewelry is outstanding—every item sparkles with craftsmanship and care. I have purchased several pieces, and I’ve received so many compliments on them all. What stood out the most was the attention to detail and the personalized service; they truly go above and beyond to make sure youre happy. Whether you’re shopping for something special or just browsing, this Zales is top notch. I’ll definitely be coming back for future gifts and maybe a little something for myself, too. Highly recommended--ask for FABI!!!

Shari Layne They were very helpful also my hair perfectly done

Tony H JCPenney is a great place to go shopping for back to school. This is my first time at this JCPenney. It was pretty nice and big, kept really clean, and not really busy. Customer service is nice and friendly. I will say I did struggle a little bit to find things around the store.

John DeKoekkoek The owner (who is a great guy) has a very good and selective eye. He carries only quality, stellar items. Everything is of good value and needless to say, beautiful. Not your run of the mill commercial jewelry store. Many "one of a kind" and even fabulous finds. Movie stars shop here. Many, many items, that are the "real deal" and open ones eyes. Supports local artists whos work is absolutely original and of first quality. You dont want to miss trumpeter gallery.

Travis Westover This was the best buying experience I have ever been part of. Jeff walked me through the application, we set parameters, and selected from a list of stones. Four days later it came in the mail, and the gem is more gorgeous than my wife and I ever expected. Thank you for providing top shelf customer service.