GemMasters - Spokane (WA)

Brian Beatty I love this store. Its a great place for me to get my outfits for drag night! I can be a classy diva! Im actually just kidding. I like to go get clothes for my wife here! The owner does have a good eye for fashion and even great advice for home decor.

Juls pulido I went to jewelry exchange in Renton where I bought my ring it broke but when I took it back they repaired it in two hours at no cost. very nice people good customer service very understanding and what I liked they put the customers first. Will continue to shop and purchase my diamonds there.

Jamaal Petersen It was a great customer experience, I walked in & was greeted kindly. I told them I was interested in having my watch battery replaced & they promptly took it into the back & had it replaced within 5 minutes. Great service, kind people and an overall great shop

Janet Ryan Went in today for the first time after shopping around for the best price of gold and the owner Welby gave me the best price, very kind of him. He was very personable and it was a very easy transaction. I was extremely pleased with the price and the way he treats his costumers. Will share my experience to friends and families. Thank you!

Jake Brunner Great quality products at a great price!

Juan Ulloa Great earrings and pendants made from up-cycled glass bottles. I ordered online and they were super responsive.

Tea Marie All of the staff were amazing! Mj was super helpful with picking the jewelry and overall has such an awesome vibe! Then when I had taner as my piercer, he explained the whole process and care, answered all my questions and reminded me of my breathing. He made the process super easy! Im thankful to have such amazing staff help me today!!

Jesse Moore This store has local, unique, and high quality jewelry pieces. I bought a one-of-a-kind necklace here last year that I never take off and they customized it to my desired lengths. It initially came with a very dainty chain that cant survive my chaotic nature, I took it into the shop for repairs a few times and they were always so friendly and willing to repair it. A year later I finally got a heftier chain that has my charm customized to sit in the middle so the closure stays in the back! Every time I bring it in the owner recognizes the charm which feels really special and unique. I love this shop!!

Scott Gardner I’ve met quite a few Authorized Rolex Dealers but Shari Hutchinson is the absolute best (as is Ben Bridge in Seattle)! Shari is very responsive, professional, kind and has a great sense of humor. We end up spending more time than “necessary” because I truly enjoy her company. She will work very hard to get you the timepiece you want. She is an absolute treasure! Also a shout out to BB because their store is beautiful and they have many other outstanding salespeople.