5 /5 Phil Cason: Had to hop on and thank Rand for his genuine kindness. My wife and I recently got gold wedding bands after getting married and I ordered the wrong size. She called Rand even thought we did not get our jewelry from him, and he offered to take a look at it and resize it same day. He got us in the next day with an appointment. When we arrived early, Rand welcomed us in and had my ring fitting in less than 10 minutes. He was so kind, did this as a courtesy for us and wouldn’t even let me buy him lunch or tip as a thank you. As a small business owner myself, I found so much joy in the way Rand treated us. Rand, I wish you the best in your future endeavors as you move towards retirement! Thank you for being such a gem for our Vancouver community.