Bellevue Rare Coins - Tacoma - Tacoma (WA)

GP Ford My wife had a stone come out of her wedding ring, same one that had a stone come out in 2020 so today I called FM Jewelers Sumner and asked for the manager. Aisha Reyes came to the phone to listened to my complaint. Then, instead of getting excuses and runaround I was told to bring in the problem jewelry and she would make it right. I met with Aisha Reyes at the Sumner FM Jewelers later that day, about a repair to my wife wedding ring from June 2020 that needed to be repaired again. Aisha looked up my account and found my past purchase history and said that I had already purchased the lifetime jewelry care plan and should have never been charged for the repair in 2020. (I was charged for a repair that I should not have been charged for) She then promptly refunded my money for the repair right then and there. Also, she quickly offered to make the repairs again at no cost to me. I have not ever had such great service before. She listened, she investigated, and then she did what she said she was going to do...and she made it right! I am extremely impressed and I will definitely recommend Aisha Reyes and Fred Meyer Jewelers Sumner to anyone. This is a five star review. If I could give her 10 stars I would! I will buy there again!

Sarvinoz Sharabidinova I recently had an amazing experience at a jewelry store in Washington, where they designed the perfect engagement ring for me. I couldn’t believe the price—they offered the best deal around! The customer service really stood out. After I bought the ring, they offered to clean it for free, which was such a nice touch. Plus, I brought in a piece of jewelry that I hadn’t purchased there, and they kindly fixed it at no charge! Doug, thank you for your professionalism and for going above and beyond. I highly recommend this store to anyone looking for beautiful jewelry and a genuinely caring team!

Angela T Ive had really good experiences here. Ive purchased from other jewlers and online, but the items I purchased at this jeweler have been the highest quality and beauty. The staff treats me with kindness and attentiveness whether I make a purchase or not. Other jewelers wont give me care and service if they dont believe theyll get a sale. So I keep returning here. Just bought a certified diamond and I love it.

Jill OBrien-Dawson The love of my life bought me a beautiful ring for Valentines Day. I loved everything about it. Thankfully he also bought the warranty that is offered. Eight months later one of the smaller diamonds fell out. No problem - it happens. Because we live in Bellevue we took it to that store for repair. The lady behind the counter refused to repair it as we did not bring it in for the six month adjustment. We did not do this because we were not given that piece of the warranty paperwork that stated we should bring it in. Its a separate document. She suggested that we take it to the Redmond store to see if that manager would be willing to help us. One look at the warranty paperwork we did have, he immediately said yes. He was kind, courteous and professional. Thank you Erik! You are a great manager for Fred Meyer.

Josh Crouse Not so great experience so far dealing with FMJ. To start with the good: Ring selection in house is mediocre, HOWEVER Fred Meyer’s online selection was pretty decent, especially for low-mid priced engagement rings. Shipping was relatively quick considering the pandemic still jamming things up and the associates were very helpful when assisting in re-sizing. Here’s where things went south fast. After waiting almost three weeks for the ring to be resized, upon pickup the ring has two major defects. Out of the four prongs holding the stone in, a single prong is shaped incorrectly and is inconsistent looking with the other three. Secondly, the stone itself does not sit perfectly in line with the ring to the point where itself considerably noticeable. It’s these issues that made me return the ring on the spot to see if it could be fixed. I was told it could be up to another three weeks until I have the ring back to me. Paying upwards of 1.5K I would expect just a bit more attention to detail. I just want to propose to my girlfriend already.

Gabriel Tam Such amazing staff and options. Love every time we go! My late grandmother left me with some jewelry, and one piece was an old styled diamond ring. Michelle worked with my wife to get the diamond back to amazing shape and set it in a new, timeless ring that will be passed down to my daughter. Edit: we’ve now shopped from Kantor multiple times. Michelle is the best. She knows everything my wife and I like. She helps with gifts we give each other. The quality of diamonds are unmatched. We appreciate her dearly.

William Aho I bought an awesome looking watch from Chad. Him and his salesperson were both easy to work with and not pushy. Ive had this watch for about a year and a half now and have gotten numerous compliments. I also work as a salesman and it has helped me to put out a more professional image.

Claire Perrin This is my favorite jewelry store ever!! High quality jewelry for an affordable price. I love to get my everyday essentials here - they have lots of gold-fill items for an affordable price. I wear my jewelry in the shower, swimming, exercising, ALL the time and, still, my something silver jewelry has held up without tarnishing for years. A bracelet and necklace finally broke so I brought them in expecting to have to pay for a repair or have to go elsewhere but they quickly fixed everything for free! Highly recommend coming here :)

Viktoriya Melnichenko I had such a great experience today. Assistant Manager was the one helping me, and I was so impressed by wonderful customer service, attention and kindness. Thank you!