Walsh Duffield Companies, Inc. - Buffalo (NY)

deborah korman I recently changed my insurance to State Farm. I went to Kelly Franco’s insurance agency and was able to work with Bryan Estrada. He was professional and knew exactly what I needed. He helped me with the process and went way behind to make sure everything went ok. I recommend Bryan and the Kelly Franco agency.

M Martin Happy to do business here. These insurance agents are always helpful and do what they can to make the process streamlined.

Saltzman Mike (Magitek) Context: Policy lapsed due to mistaken non-payment. The account was linked to a bank account which was compromised and closed and i forgot to update payment and missed the letter letting me know. Thats my fault... ...But being told straight out by Tom, our agent of 7+ years, that "i cant help you, go find a new agent" as his reply when I asked how to fix this... strikes me as just awful form. Told my new agent about this situation, and he said: "Why wouldnt he have called you to let you know there were payment problems...? or just helped you get payment straightened out when you brought it up?" Good questions, I wondered the same thing. 3 Star because as awful as I think the relationship ended, the 7 years we worked with Tom were fine.

Tony Zielinski Great guy and does a great job of taking care of my insurance needs

James Willen I did some shopping around, and Allstate not only had the best coverage for the price, but the agents at this location are out of this world. Samantha is amazing. As I have an odd schedule, she was able to accommodate my needs.

Kimberly Pepper Helpful and knowledgeable

Dave Campagna I highly recommend Langley Walker. Jen is awesome to work with! 10/10