A L Hofaker Inc Insurance - Albany (NY)

Mel Solomon Burchell agency recently took over the Nationwide office in Ithaca after Stan Barlow retired. I am just getting to know the agents in the office. Recently without me contacting them, Nikki called me and said there may be new ratings that Nationwide has introduced for auto insurance and would I mind if she re-did a quote for me. In a few days I got a call from her saying that my premium would go down over $200 for 6 months. Could I use the $200? You bet! What agent would call a customer to voluntarily reduce pricing? A good agent, thats who. Thank you Nationwide insurance. And thank you Nikki and the Burchell agency.

Jolene Ippolito I have had the pleasure of having my insurance needs met by the patient, kind and professional staff at Kraus & Kraus Insurance Agency. They work quickly and I am very happy that all is well by me!

Arturo Ramirez Very thankful for how they handled my claim. Was a stressful time and they were a big help.

sherif salah I’ve been with these guys since 2015, and all I have to say they’re all amazing, starting from David who worked so hard to save my policy from non renewal and Claudia always willing to help and make everything easy and last Dominick is another agent who have always help me whenever I call. Thank you all for your amazing service. Highly recommend this office for there friendly staff and great service.

Paul Nowacki Working with agent Marisa Morgan was an exceptional experience, as she was able to give us a homeowner renewal policy with a new underwriter with VERY substantial savings, and also saved us even more combining home and auto insurance together. Complete satisfaction, never expected to receive better protection at such reasonable rates

Suri Antonio Rachel took the time to walk me through each policy option and helped find everything to my needs. I had many questions and she was so patient. I feel confident in my coverage now.

Shaienda Kiera Paul helped me with my insurance she is very patient and she makes sure she gets everything done. I like how respectful she is…she deserves to get a raise they don’t make them like her anymore.