5 /5 Joelle Lutz: I can’t say enough good things about Kathleen Costello. I needed a new homeowner’s policy ASAP, and Kathy called me the morning I emailed her with a very reasonable quote. Within another 24 hours, she had the policy written and completed, alleviating a huge headache for me. She has been so comforting, patient, and helpful to me. I will never forget when I was in my first car accident and I had no idea what would happen. She took time with me to explain everything and help walk me through my next steps (not to mention to help calm me down)! I’m never more anxious than when I have to deal with insurance. Kathy makes everything so much more manageable for me and is able to diffuse my anxiety instantly. I’d be lost without her!