Family Insurance Co - Riverhead (NY)

Nathalie Silva Jose Ava Clark’s customer service was great. I needed to switch my auto insurance, and she made the entire process so simple. Ava answered all my questions and ensured I got the best coverage. I couldn’t be more satisfied with her service.

chanikya k Michael was incredibly helpful in getting me set up with home insurance. From the very beginning, he was professional, knowledgeable, and responsive. He took the time to explain all of my options clearly, answered every question I had, and made the entire process smooth and stress-free. He really went above and beyond to find the right coverage that fit both my needs and budget. I truly felt like he had my best interests in mind the whole way through. Highly recommend working with Michael if you’re looking for home insurance—you won’t be disappointed!

Steffany Raj When I first got my TLC insurance, I went through them and got coverage no hassle but the woman I dealt with is no longer there. She has left and since she has left they have fell through the cracks. The way they talk to people and hang up the phone is just plain disgusting. They speak to you as if they are doing you a favor when it’s the other way around. Without us TLC drivers you wouldn’t have a reason to exist. We provide the money for your business in order for it to continue. They lack the simple etiquette of professionalism. They will sit here and say oh we are very busy and I walked in there snd there was no one in the place when I walked in. I have noticed the amount of drivers that used to be sitting outside waiting to renew their policies is no longer the same. Maybe it’s because of the tone they been using. To top this very thoughtful long review, the manager Sarah, Associate Leon and Associate Angela S does not deserve our money. They deserve nothing. Business like this needs to go in for review snd going further I will be putting in a complaint with the better business bureau for the tone and racial slurs they have insinuated. At a time like you start to see businesses real colors. Further I hope to be seeing them in court cause I will be filing a claim with the court system.

Rachael Scharett Alexandra is the best agent to work with. I will continue to get all of my policies through her. She takes the times to understand your real needs and get the right policy coverage for you. 10/10 recommend!

Aldo Jair Juarez Mora I was impressed by the range of options provided by this agency. They took the time to understand my needs and presented several policies that fit my requirements. Their transparency and honesty made the decision making process easier.

Clifford Montero Polite staff

Cristian de Jesús Pablo Rodríguez Friendly, helpful and efficient agents who found me more savings and personalized my insurance perfectly. I can’t recommend this agency enough

Timothy Wendling Joe and Helen are the best. They take care of us extraordinarily well!

Kingz Locksmith Services King Always a pleasure with the Archer family