2 /5 Marissa Redes: I’ve received my insurance back in January from Julie Paul. I’m young 27, first time getting my own insurance. And it been total hell. My quote started at 506$ I believe. I took my defense driving course. Then it was removed for whatever reason and my insurance raised to $556. I’ve emailed Julie Paul and she said it can take time for them to put it back on. I spoke with someone else Erica Plant, who helped my mom get her insurance she looked over my policy and I asked why are my policy numbers so much higher than my moms. Which confused me because I just needed cheap liability. I have a 2001 Honda CRV. I’m paying so much money for. She said she was going to fix that issue and help me with my defense driving course then stop answering me. I spoke with someone at Intergon who seen it was applied, then taken off and now back on but I’m still paying extra money ? It makes no sense why I’m being robbed like this. Everyone is struggling, I’m a college student and could save that $56 each month instead of it going to god knows where or who. So quick to take a persons money but not give it back. Why do you apply a discount then take it off ??! Will I be getting a reimbursement for all this extra money that is being taken from me ? Then when paying my insurance I like to call because online it charges an extra $15 on top of my $556 I’m already paying. Freeway took 2 days to answer finally answer my phone call. Very unprofessional, workers lie to you and just ghost you right after.
