The Rowan Group Insurance - Whitesboro (NY)

5 /5 Joanna Kurdziolek: We had to make a sudden change in our auto insurance and called the Rowan Group. Beth worked diligently to help get us insured, she guided us through all the obstacles we faced with such professionalism and positivity. Beth got our four cars and home all set up with a new carrier in less than a day. Her attention to detail was much appreciated. HIGHLY recommend Beth and the Rowan Group for all your needs.

5 /5 Tricia Spina: Ive been with the Rowan group for over 25 years! They are amazing to work with and always very helpful! I recently worked with Beth L, and she helped me get better coverage by obtaining an umbrella policy. I highly recommend the Rowan Group for all of your insurance needs.

5 /5 Dianne Venable: Divina, thank you for the time you took to explain my policy and help me keep good coverage, at the same time save money. On limited income every bit helps. You have a kind and generous spirit! Will come to you with all my insurance needs. Rowan Group, thank you.

5 /5 Regan Johnson: Every interaction with the Rowan Group has been fantastic, from my initial call to set up my business insurance, to calls to get certificates of insurance and to make policy changes. Its so nice to deal with a company that just gets things done, doesnt make things complicated and doesnt cause extra work. I recommend the Rowan Group to everyone who needs insurance! :)

2 /5 Madison Migneault: Becky was wonderful, and did everything she could to help me when my former insurance company sent mail to my former address and canceled my policy d/t a lack of a reply from me (because I never received said mail that would have been particularly helpful in that case), but when I got a new car, the girl (I won’t say her name here), that took over made no effort to help me find lower rates for full auto coverage, even though she said she would, and overall treated me like a number rather than a human being. For the record… every single quote I’ve gotten from every agency I’ve called has been half of what I was told I would get with at the Rowan agency. If you want to keep your customers (I was a customer for 3 years), treat them the way you’d want to be treated. Edit- I was looking back at this review to delete it, due to the fact the owner actually apologized to me after I initially posted this. But I see he waited several months before posting the scathing response below. Still wouldn’t recommend paying over 400$ for coverage, when you can go to a competitor and pay a hell of a lot less. Never ever would recommend this insurance agency due to the fact that the owner would show such a lack of tact. Edit #2- (2 months after my response to Scott’s rather attacking remark, which he’s changed twice now.) Congratulations on your 30 years, and thank you for owning your mistakes. I hope your demeanor remains more consistent in the office than it does on a public review platform.