Becky Thompson - State Farm Insurance Agent - Lockport (NY)

Will Ramirez JESSICA Gonzalez I had a great experience working with Jessica Gonzalez. She took the time to understand my needs, explained all of my options clearly, and helped me find the right policy without any pressure. The process was smooth and stress-free, and I felt confident that I was getting the best coverage for my situation. I really appreciate her professionalism. I highly recommend Jessica Gonzalez to anyone looking for a reliable insurance agent.

John Cochran So glad I found Anthony W Burchell insurance agency. Friendly and Very professional. Best service I have had in years! A++++!!!!!

AES Svcs You always take good care of me, I wish you could tell Progressive that they should reduce my expensive insurance. My credit is very good, 769, 775. So what does it take to tell them.? Thanks, Nathan Chag sameach Happy Chanukah.

Erin Roosa Robert was so helpful, as a new car owner everything is so stressful and complicated and he did everything to make it as simple as possible. He gave me everything and more than what I was hoping for. Very good experience and if you’re looking for simplicity and good customer service he is the perfect person for help and a great company!

Stephen Ballesteros An Absolute Joy – Literally and Figuratively! Working with Joy Harvey-Washington State Farm Agency has been one of the most seamless, professional, and genuinely enjoyable experiences I’ve ever had with any insurance provider. From the moment I connected with her team, I was treated with kindness, clarity, and a sense of care that felt far beyond the norm. It’s rare to come across an agency where every interaction leaves you feeling like you’ve been taken care of not just as a client—but as a person. Joy Harvey herself is a powerhouse of professionalism, warmth, and expertise. She somehow manages to be incredibly knowledgeable while also being approachable and completely down to earth. You can tell she leads with integrity and heart. She took time to listen to my specific needs, offered thoughtful recommendations, and ensured I fully understood every option available to me. You just know she’s got your back. The level of responsiveness and attentiveness from her entire office is beyond impressive. Whether it’s a simple question, a policy update, or handling a claim, everything is done with grace, speed, and an unmistakable commitment to excellence. Honestly, Joy and her team don’t just provide insurance—they provide peace of mind. I’ve never felt more confident or cared for when it comes to protecting my home, car, and future. I tell everyone I know: If you want an agent who truly lives up to the name “Good Neighbor,” look no further than Joy Harvey. This agency is a gem—and I couldn’t be happier to be in such capable hands!

Injada Hasko Destiny was fantastic, she helped me so much for my commercial auto insurance - she was able to get me the best quote but was also so nice and helpful along the way! Ive recommended her and this state farm location to other business owners!

Anthony B Weve been with Allstate for many years and have always been satisfied customers. We just purchased another home and Agent Marlene Pagan has been extremely helpful and knowledgeable in helping us through this process. We would rate Marlene Pagan A+++++

akeel sailan Hands down best rates, best service in upstate New York. They’re always there when you need them and get you going in minutes!!! Definitely recommended!