Joy Harvey-Washington - State Farm Insurance Agent - Bronx (NY)

5 /5 Stephen Ballesteros: An Absolute Joy – Literally and Figuratively! Working with Joy Harvey-Washington State Farm Agency has been one of the most seamless, professional, and genuinely enjoyable experiences I’ve ever had with any insurance provider. From the moment I connected with her team, I was treated with kindness, clarity, and a sense of care that felt far beyond the norm. It’s rare to come across an agency where every interaction leaves you feeling like you’ve been taken care of not just as a client—but as a person. Joy Harvey herself is a powerhouse of professionalism, warmth, and expertise. She somehow manages to be incredibly knowledgeable while also being approachable and completely down to earth. You can tell she leads with integrity and heart. She took time to listen to my specific needs, offered thoughtful recommendations, and ensured I fully understood every option available to me. You just know she’s got your back. The level of responsiveness and attentiveness from her entire office is beyond impressive. Whether it’s a simple question, a policy update, or handling a claim, everything is done with grace, speed, and an unmistakable commitment to excellence. Honestly, Joy and her team don’t just provide insurance—they provide peace of mind. I’ve never felt more confident or cared for when it comes to protecting my home, car, and future. I tell everyone I know: If you want an agent who truly lives up to the name “Good Neighbor,” look no further than Joy Harvey. This agency is a gem—and I couldn’t be happier to be in such capable hands!

5 /5 Ileinne Fernandez: I want to take a moment to recognize Michael G. for his outstanding service. He was incredibly helpful, patient, and professional throughout the entire process. Michael took the time to explain everything clearly, answered all my questions, and made sure I felt confident in my coverage. Michael helped with my auto policy at a rate I could manage. Its rare to find someone so knowledgeable and genuinely caring. I truly appreciate his dedication and excellent customer service — he made a stressful situation so much easier to handle! Thank you !!!!

5 /5 K. Howell: I was having a really hard time finding a reasonable auto insurance quote, and Michael went above and beyond to help me out. Not only did he patiently walk me through my options, but he also found a way to bundle my auto policy with life insurance at a rate I could manage. What stood out most was his patience, professionalism, and how genuinely personable he was throughout the entire process. Michael made a stressful situation feel much more manageable. This was truly exemplary customer service, and I’m incredibly grateful for his support!

5 /5 Desmond Morgan: This agency helped me with my insurance needs during a tough time. They helped me understand my policy with another company and ensure that I am able to manage my policy better. I hope to be able to bring over my policies soon. They are awesome licensed representatives. I worked with Briana and Ashley! Excellent!