1 /5 Amrita Karran: Let me start by saying we have purchased 2 pendants from them in the past year. Today we experienced very rude customer service. The woman that works here is always pleasant but today we came in to test my diamond earrings we purchased elsewhere and the gentleman that helped us had an attitude the entire time and it was very apparent he was talking to his colleague in Chinese about us. Because I asked him to redo it to show my husband, he demanded 5 bucks. Fine no problem we will pay the 5 bucks, but he proceeded to test and talk to his colleague in chinese about us,and toss my 4ct diamond earrings towards me across the glass counter saying theyre diamond. Not sure if he was upset that we didnt buy them there or what but we felt very uncomfortable. Never shopping here again. You want quality jewelry and friendly service, go to Howard Jewelers in queens village.