1 /5 Peralta Jose (MJP): I truly hate to write this because this jeweler has been my wife’s go-to for years--for repairs, for trusted advice, and theyve always treated her and my family with kindness. Thats why its so hard for me to say Im extremely disappointed today as I walked pass the shop.
Over the years, she brought her engagement ring in multiple times for diamond replacements. Once, a diamond they replaced fell out within two days, but they were kind enough to fix it again at no charge. We appreciated that and continued to trust them.
During the pandemic, she lost a small diamond from her wedding band--a ring I had purchased from a reputable, certified website and received the diamond certification with. She found what she believed to be the missing diamond at home and brought it to them to be re-set. To my shock, they told her the diamond was not real.
That crushed us. I knew the ring had real diamonds. The only place we had ever left that ring for any work was at this store. We have no hard proof of anything, but our gut has never sat right with that moment. Especially since she had noticed that one of the stones looked slightly off (a little more yellow), though she had brushed it off as dirt or lighting.
To make matters worse, the quote they gave her to replace the diamond was double what she ended up paying elsewhere.
It saddens me to say this, but I stopped going to them after that. Ive learned a painful but important lesson--always get insurance on any diamond jewelry, and never leave valuable pieces unattended or unchecked.
I still wish them well, but I needed to share my experience. Transparency matters.
