Ashcroft & Oak Jewelers - New Hartford (NY)

Aneu Twenty I had jewelry that I was not using anymore and trusted it to Eduardo and his very capable Coworkers. I wish I had a picture of what I gave him to fully appreciate the masterpiece he created. Looking forward to my second project.

PARESH DOSHI Nilesh is an exceptionally honest and trustworthy individual. He is reliable, friendly, and always approachable. Whenever I purchase jewelry from him, I never have to worry about the quality, craftsmanship, or price—it’s always top-notch. He’s consistently available and responsive. We highly recommend him

M Taylor Fantastic boutique store in Tarrytown. Very attentive staff and you can easily find a gift for your lady friend. Even better, they beautifully gift wrap your purchase.

Kobi Benlevi They were incredibly helpful in evaluating the value of various precious metal items. I wholeheartedly recommend them for any needs related to jewelry, timepieces, or other valuable possessions.

Heidi Martinez Gerrard and everyone else at Lily and David are so helpful! Gerrard goes above and beyond to provide information about jewelry and ensures that you select something that truly makes you happy. My fiancé and I will be doing all future purchases with Lily and David.

Matthew Truesdale I came in looking for assistance with some wristwatch maintenance I couldnt do myself and spoke with Jenny, who was friendly and very helpful. My issue was promptly solved and I left satisfied and impressed with the service. Highly recommend Tivoli for any and all jewelry needs. Thanks, Jenny!

Jill Waldmann I went in a day before my Dad’s 84th Birthday, looking to have his chain extended. I was given options at an affordable price. I told them I know it was late notice and certainly did not expect it by his birthday tomorrow .I was asked me to bring in the cross that he wears on the chain. The chain and cross were cleaned along with a nice gift bag! I was thrilled! Lastly, I received a call to pick up today. The same day! I was very appreciative and it brought a smile to my Dad’s face!❤️

Stephanie Richards I purchased a custom three ring engagement/wedding ring set in platinum (not the easiest metal to work with) in a very specific setup that was a challenge for any jeweler. Honestly, I had hesitation in not being able to walk in and deal face to face. After speaking to Imanuel (sp) via text and over the phone several times I was assured they could handle the task. He was willing to start work immediately (didnt even ask for a deposit) and I provided what we wanted. He was VERY easy to work with and was always in contact. He sent us the selection of settings and we were able to customize them to our very specific needs. After we made the final design changes they worked very quickly to get us the rings and they were perfect - except they were too small - my fault. My bride to bes fingers change size regularly as she has RA and she couldnt get the rings on her swollen fingers - something we failed to take into consideration. I called Imanuel to see if he could assist and he gladly said to send them back and he would make each ring a different custom size (we sent an existing ring with each one to provide an exact size template.) My error caused him to have to redo each ring and add platinum to make them perfect - which he did. He did all this in a VERY quick timeline and without hesitation. He was very easy to work with and our 100% satisfaction was his goal. I have never worked with any jeweler that provides such complete service. This was paramount and my priority but it should also be noted that his pricing is EXTREMELY fair as well - which is a bonus. I will never buy jewelry anywhere else. They are top of the line and a pleasure to work with on your custom jewelry needs. Recommend without hesitation.

Michael DellaValle A wonderful experience today , with a special thanks to Marie Q for her outstanding customer service . Thank you very much for helping me and making sure I pick the perfect piece for my Daughter .