5 /5 Debbie Uehling: I came across a bracelet on the Tivoli website and saw that the store is located in Brooklyn NY. Since I live out of state, I decided to give them a call for more information. I had the pleasure of speaking with Jenny, who was incredibly kind and thorough in answering all of my questions. Her outstanding customer service truly stood out. Thank you, Jenny, for being so helpful and making it such a positive experience!