5 /5 Esther Sobel: I had seen a ring in the store that I liked, however when I went back 2 weeks later, it was sold.
I spoke to Bonnie on the phone and told her that I really wanted that ring - but I didnt have a picture of it, I didnt even remember the exact details!
She assured me that its not a problem and shell find out exactly which ring I was reffering to.
She gave me her private cell phone number, and then proceeded to go through all the recent orders and text me pictures of rings that matched the description I had given her. And she found it!
Besides for that, Mendel accommodated me with my request for a specific payment method.
Im blown away by their costumer service!!