Zales - Elmhurst (NY)

Straightequilanight Antwan may be the best employee. They were absolutely amazing. 10/10 The black bag I got online and they helped me w the wallet to go with and then I got the other bag cuz why not? Plus they got my teen involved and they actually liked a cologne so we got that too.

Bianca Walker I’ve purchased all my jewelry from him, always kind and professional.

Chloe R This review is long overdue, but I wanted to wait for professional photos because I knew they would speak for themselves. Allen designed the most beautiful engagement ring for me, which was even better than I imagined. The design and craftsmanship are unmatched. We went back for a custom wedding band, and Helen nailed that one as well. I couldn’t be happier with the standalone ring or how perfectly it pairs with my engagement ring. I highly recommend Bianca to anyone in need of custom jewelry!

Isa Zoo I went in to get my ring fixed because it bent and Taylor helped me out so quickly and efficiently!! Love her she’s actually the best!!!!

Sandra Needed to have my wedding ring cut off because of swelling in my finger. James was so kind and quick cutting it off and removing it. Very pleasant place to shop and get a beautiful gift.

Jim Spyro Simply the best service. I bought my wifes engagement ring from there and have never looked back. Excellent quality items and custom work done with skill and craftsmanship. I go there all the time now, I highly recommend to anyone looking for heirloom quality jewelry.

Deanna Viccaro My fiancé got my engagement ring from West & Co. Diamonds and I’m obsessed! He said they were so patient and really listened to what he wanted—something special just for me. The ring is perfect, and I can’t stop admiring it. We’ll be back for our wedding bands! Thank you Bethany and Amber!

Youna Lee Resized my engagement ring thats a family heirloom. He polished it and cleaned it up. I waited less than an hour for it to be done because he understood the sentimental value of the ring and my reason for not wanting to leave it. The ring looked brand new and he didnt charge me a ridiculous price. On top of his excellent work, he was also very professional, experienced, and very friendly. I am going back to get my bracelet redone as well. HIGHLY RECOMMEND!

Glam By Ross I’ve going to Ronnie for over 9 years and he’s my jewelry guy. For anything and if he doesn’t have it he made it happen for me! He’s more like family to us! His customer service is THE BEST. He take hisTIME with every client, I’ve sent over a couple of friends to and they are also very happy with him. Don’t hesitate to go to his pal e is literally one of the BEST in New York! :)

Mira I am going to say this, and please read keenly. The store itself has great options but there is one big flaw. That woman who has the pink/rainbow hair, she is going to be the downfall of this store. From her attitude, to her impatience. Maybe she needs sensitivity training or something because the way she treats customers is very disrespectful. You can tell that she doesnt like or want to do her job. Shes never positive. Just attitude filled and overbearing. I feel that if you combat this problem your store might have a chance. She needs to be spoken to or let go expeditiously. Dont be surprised if business declines because of her. Her energy is nasty and draining. I dont think Im coming back to this Rainbow. The one further down has much more positive energy. After having to deal with that rude lady, taking the long walk down to the next Rainbow was WELL worth it.