KAY Jewelers - Bronx (NY)

5 /5 Jennifer González: I came here for my ring today and found my forever ring. I was very pleased with the help of Isa who assisted me and from the start, she was very sweet, She made me feel very comfortable and was very patient with me. They have so many beautiful rings it was hard to decide but she made sure I was comfortable. She Didnt rush at all and made it a very enjoyable experience. THANK YOU SO MUCH ISA.

5 /5 Nikia Vinson: I loved the service Jean provided me and my fiancé. She was very helpful in helping us find exactly what we’re looking for. We are 100% satisfied with our purchase. I highly recommend this location and praise the staff.

5 /5 Imani Santos: Isa was amazing!!! And super patient with us. We had 4 watches to adjust and went in for a wedding ring sizing and got helped immediately. Super sweet and swift at her job. 10/10 go to Isa!!

1 /5 Sarah Perez: If I could put 0 stars I would. I came in doing a favor for my Fiancee to clean his jewelry as he was running errands. I came in sweats and sneakers. I greeting the manager politely and asked if there’s any way this ( necklace and earrings) can be cleaned today. She asked if it was purchased here and she asks for me to donate to st Jude. I said I have no idea, I’m just doing a favor, how much is the donation so I can inform him. She says $20 and it has to be purchased here, and she would rather wait for him to be present AS she is looking at me up and down. I left and came back with my Fiancee and two more customers for a cleaning. She asked again if it was purchased here. He stated online it does not have to be purchased for a free cleaning. Then she mentions the donation to be now $16. We mentioned how online it is not mandatory. She raised her voice and said “like I said we ASK for you to donate to kids with cancer.” She kept forcing it upon us, so we ended up donating. I did not like her demeanor, and she was very quick to judge us based on our physical appearance. We ended up paying a donation, and she didn’t acknowledge us leaving. Very unprofessional.

5 /5 Mervin John: I felt comfortable at this store. Jennifer was very pleasant and provided excellent customer service. She provided great recommendations for my current and future purchases. Eleanor was also great in helping me find the perfect gifts this Christmas.