Brighton - Irvine (CA)

5 /5 R MarKC: Brighton has the best jewelry pieces in my opinion! I love everything Brighton offers. The staff is super nice and attentive, always helping me in every way with my purchases. I always have a great experience coming here.

2 /5 Christine M: NOT A FAN. Way over priced and the products are NOT worth it. I have had jewelery tarnish numerous times. I tried to take back a small purse I received as a gift from my husband, still in its original bag with the receipt, and because it didnt have the tag still on it, the sales person gave me a stern lecture (still refunded). I didnt appreciate being spoken to in that way. And they hover and stare at you when you are browsing...seriously a creepy vibe every time I have been in the store. I told my husband - no more gift cards from here.

1 /5 ts l: I was just treated so rudely by Julie and I am still shaking. I ate 2 mini cookies at the store and she said very rudlely. “ well just help yourself. Are you the person that walks into someone’s house and starts going through their cupboards?” I am shocked and appalled by this treatment. She needs to be let go and taken through sensitivity training.

5 /5 rauchlorraine: Beautiful selection of jewelry and handbags. Outstanding customer service.

5 /5 Dawn H: This review is regarding the customer service I recently received at my local Brighton store in Irvine. Upon entering the store, I was greeted by Citlaly Torres. She was both professional & engaging. I was looking for a purse & this was my first time buying a purse in a higher price range. The best way that I can describe my shopping experience is that Citlaly Torres guided me through the process. She inquired about the type of purse I was looking for & what specific functional needs were important to me. Then she led me through the process & showed me the various options that might be a fit. She explained about the quality of the products & the additional care & warranties that Brighton offers which are included with the purchase. I often find shopping overwhelming & I can confidently say that I would have overlooked many options, including the purse I ended up buying, if it wasnt for Citlaly Torres. I had no idea how much room some of the smaller purses offer & the various compartments available. Thank you Citlaly for making my shopping experience such a pleasant one!