1 /5 Apryl: Do not shop here! My ex fiancé was a loyal customer of theirs for close to 20 years and has purchased many beautiful pieces in the past. In Nov-Dec of 2020 he purchased a 3.2 carat engagement ring and was told if things didn’t work out or if I didn’t like it he could return it. My fiancé paid CASH for the ring in the middle of the pandemic and was assured he could return if I didn’t like it… which I did not. The stone was huge, yes, but it was yellow and dull (see photos below). You would think Josh and his dad would give loyal customers the best deals or at least provide a quality diamond but alas greed took over. Had the diamond been GIA certified or came with official papers other than Josh’s typed out the appraisal value, things might have gone differently but unfortunately they got greedy. The ring was returned to them shortly after the proposal in 2021 and they still refuse to refund my fiancés money. He made several appointments with the owners who didnt bother to show up, he filed a complaint with Washington’s Attorney General* who is investigating the case. He also contacted the BBB but surprise, they are NOT a BBB accredited company even after being in business since 1973. The owners son Josh said he would take the ring back because he could definitely sell it. *Update: The WAG case was a mediation process in hopes Menashes would do the right thing. They responded with slow sales, layoffs, and possible closure. Details are posted on the WAG website.
5/21/25
The attorney general DID NOT rule in your favor. Your response to the IG was ridiculous; blaming COVID and lack of business. No wonder you’re not part of the Better Business Bureau, you’d have to have some integrity. Why be honest when you don’t have to be? Shame on you Josh for being so greedy and kicking people when they are down. Deny it again and I’ll post the entire attorney package and all your texts promising a full refund. You scammed him out of thousands… what a standup guy you are!
