5 /5 Kelli Edwards: I cannot say enough good things about Katie O Fine Jewelry and Bill!! I was recommended to them by someone I met at a jewelry counter of a big box store, and so glad I did. From the beginning, Bill was knowledgeable, never pushy, and worked with me to ensure I got the ring I wanted within budget. I began with the intent on creating a customized piece as I was having trouble finding exactly what I was looking for (Im REALLY picky and particular about what I like), and he immediately went to work with his designer and diamond suppliers. During the process I had to take a "break" and not only was he completely understanding, his patience and follow up blew me away. He touched base a couple months later at the perfect time and within the week he found the most amazing emerald cut stone. I needed my ring back in 3 weeks time for the wedding, Bill didnt make false promises to close the sale but instead informed me that it more than likely wasnt enough time (I completely understood). I then heard back a day later his designer could make it happen, even with his busy schedule. They not only met the deadline they got my ring to me within a week and a half! Needless to say I was so, so impressed with their work, perseverance, and the end product...I LOVE my ring and wouldnt want anything else. Thank you so much Bill and team for a fantastic experience and stunning piece of quality jewelry that will last not only through my lifetime but many more after...one of many I will be able to pass along to my daughter. Ill definitely return for more custom pieces!
