Fred Meyer Jewelers - Renton (WA)

1 /5 Tonia Jackson: Kim was always a pleasure to work with. We have bought multiple rings, necklaces ect from here. Unfortunately Kim retired and the new manager is not so good. She made my husband feel like he was being profiled. acted like he shouldnt be there and was wasting her time. He took my engagement ring to get it cleaned and purchase a new band for me. Not only did he take my ring but the ring size is in their computer, when he got the new ring its was way too small and my engagement ring wasnt clean. The new manager clearly doesnt care about customer service and now that Kim is gone, so are we. We will not be returning to be treated like crap. We will stick to Tiffany and Co.....

1 /5 No Name Anonymous: Kim has a rather curt attitude. I sensed I was bothering her- zero customers in the dept at the time.

1 /5 Troy D: The jewelry department was supposed to open at 10 oclock, I watched the l Lady unlock the gate go inside and Lock it. She looked up at me multiple times during the 15 minutes I patiently waited before asking what time they open. She said 11 oclock, I told her their website says 10 oclock she was like oh well will open at 10 eventually. If I knew the customer service was so bad I would have never got our wedding rings at FredMyer. I will be looking for another place to get me ring resized.

1 /5 Jacob Partington: They have a good selection and their prices are just okay. Most of their staff was uninterested in helping and a bit condescending. The manager had a...smug attitude and didnt seem to care too much as long as they made a sale. I did end up purchasing here but went to the Kent store for service. The Kent store was so much more friendly and involved and if they would have had the ring in stock there I would have gladly gone there instead. I understand that they are here to make sales, however, I just felt like I didnt matter. I liked Fred Meyer Jewelers, however this store hurt their reputation. They need a staff overhaul here and need to be more friendly and not say something nice only when I say I will purchase the item.

1 /5 Lucinda Mazziotti: Took a ring in for a loose diamond. Everyone very friendly! First they quoted a price then later said the diamond was beyond repair, but come back for their loose diamond event. I took the ring to Tom Poe jewelers where they did a fantastic job and for only $75 .