Fred Meyer Jewelers - Vancouver (WA)

5 /5 Matthew Davidson: Much better than the Battleground Fred Meyer location, and a bigger selection than the hazel dell location. Worked with Jessica and she was amazing! She is super knowledgeable, opened a ton of cases for us, found things she thought we would like, and we legitimately spend several hours there and it felt like maybe 20min. Would come back here again!

1 /5 Cheri Correia: In April of this year, I took my wedding ring to Fred Meyer Jewelers in Orchards Vancouver, WA to be resized to wear on my right hand as my husband had passed away. I received a phone call stating that the prongs had to be replaced. I authorized this repair and paid $273.17 to have the repairs made. Yesterday, I looked down at the ring and realized that one of the small diamonds was missing. Obviously, the prong repair was not done properly. I went to the store and was told that they had a 3 month policy on repairs. Since I am at 3 months and 3 weeks, I am totally out of luck. The clerk didnt even look at the ring and offered no recourse at all. This is extremely poor customer service. I might ad that neither of the employees present had the courtesy to stand up when I approached them.

2 /5 Stacey Luetjen: My husband bought me a new wedding ring for our 36 year anniversary, very expensive ring! When I brought my ring in to be sized the old blonde women Kari with a bad attitude was there, she was snotty from the get go. Two weeks she told me it would take to size it down. Its been 2half weeks so I called her, she said "if it was here I would have called you!" I then said I wanted to check to be sure.its been over two weeks. She then said " I have a delivery if its here I will call if you dont get a call then I guess its not here!" This was 5 days ago. Still no call!! Do not buy your jewelry here!! Try another fred meyer jewelry store. This nasty women has no customer service skills. I run a convenience store and I would never have this mean nasty women work at my store.

5 /5 Nate Governor: The staff were very helpful selecting new diamond jewelry over the last couple of months. We got the lifetime warranty as we always have which we’ve used previously for lost diamonds. The prices and very fair compared with other online and local jewelers when compared apples to apples.

1 /5 Cynthia Darr: My husband bought me a beautiful opal necklace. They assured him the necklace in its entirety was covered under a warranty. The opal started getting foggy and losing its sparkle. I went to this Fred Meyer jewelers to see if there’s anything they can do to help. You’d think a jeweler selling opals would be trained to handle them. Right when I show them the necklace the manager asked me if I was repeatedly calling this store and the hazel dell store about an opal yesterday. I said no…. I was in Wenatchee at a wedding the day before. The manager had it made up in his mind that I was someone else he felt was trying to scheme them about their opal necklace. He was extremely disrespectful and refused to talk to my husband who bought it. My husband took the necklace to the hazel dell store and the manager there was extremely helpful and gave him an entirely new opal necklace. Go to any other location and you’ll definitely have better service than here.