Marianos Fine Jewelry & Design - Shelton (WA)

Deb V Love this store! So much fun and staffed with friendly people! Andi patiently helped me compare about ten white crystals. With her good feedback, I bought a 360° cluster on a stand. Placed it on a sideboard where it reflects light like a disco ball in the afternoon sun. This is my third crystal purchase, but theres always room for more! Thanks Andi, you deserve a raise!

Melinda Schultz I just received my order from Gwen and she is great! When I met her at DragonFlight, she didnt have lotion in the scent I wanted, so she offered to make it for me and ship it. I received it quickly, the product is great, and she even included an extra soap for free (of another scent Id liked at the con)! Gwen provides wonderful customer service, and the lotion I ordered from her is very nice--moisturizing, but not greasy. Thanks, Gwen!

Lets Win Big Jasmine demonstrated an exceptional level of attentiveness throughout my entire experience, showcasing a remarkable ability to understand my needs and preferences almost instinctively. It was evident that she had a deep comprehension of the products and services offered, and she utilized that knowledge to guide me in making informed decisions. Her customer service skills are truly excellent; she consistently approached every interaction with a warm smile and a positive attitude, making me feel valued and appreciated as a customer. I want to take a moment to express my heartfelt gratitude for her outstanding assistance. Thank you, Jasmine, for going above and beyond and making my experience not just pleasant, but truly memorable!

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Julianna Lagunas I had an incredible experience at Shane Co. when picking out my engagement ring. From the moment I walked in, the staff made me feel welcome and genuinely excited for this huge milestone. Thank you so much for the help team!

GP Ford My wife had a stone come out of her wedding ring, same one that had a stone come out in 2020 so today I called FM Jewelers Sumner and asked for the manager. Aisha Reyes came to the phone to listened to my complaint. Then, instead of getting excuses and runaround I was told to bring in the problem jewelry and she would make it right. I met with Aisha Reyes at the Sumner FM Jewelers later that day, about a repair to my wife wedding ring from June 2020 that needed to be repaired again. Aisha looked up my account and found my past purchase history and said that I had already purchased the lifetime jewelry care plan and should have never been charged for the repair in 2020. (I was charged for a repair that I should not have been charged for) She then promptly refunded my money for the repair right then and there. Also, she quickly offered to make the repairs again at no cost to me. I have not ever had such great service before. She listened, she investigated, and then she did what she said she was going to do...and she made it right! I am extremely impressed and I will definitely recommend Aisha Reyes and Fred Meyer Jewelers Sumner to anyone. This is a five star review. If I could give her 10 stars I would! I will buy there again!

Morgan James Delightful customer service. Their showroom is well curated with beautiful and unique custom fine jewelry statement pieces. Especially the gold options. I came in just to window shop and left with three things!

Julian Santoyo The shopkeeper was extremely friendly and helped me pick out a few unique, high-quality silver rings. Definitely one of the best jewelry shops in Pike Place market that I have been to!

Dale Garvey After 60 years of marriage, my wife took her ring to Duvall Goldsmiths for inspection. The staff were friendly, coffee was available, and customers could watch their jewelry being checked. We were delighted with their service and recommend this shop for your jewelry needs.