Fred Meyer Jewelers - Kent (WA)

Jessee Taylor I had to take a moment to share the incredible customer service I’ve experienced at JLewis Jewelry—not just once, but multiple times over the years. Back in 2021, my husband bought my engagement ring and had an appraisal done . Fast forward to 2025, and my ring unfortunately went missing. Filing an insurance claim with Allstate (wouldn’t recommend) has been nothing short of a nightmare. Thankfully, Jill at JLewis Jewelry stepped in to help. She kindly provided a new appraisal right away, and when the insurance company rejected it, she went the extra mile to get me a detailed estimate for a replacement—even though it was time-consuming and totally outside of her obligation. She didn’t have to do any of it, but she did—with such grace and kindness. That’s rare to find these days. The quality of their jewelry and their customer service is truly unmatched. I’ll be coming back to JLewis Jewelry for all my diamond and gold needs. If you’re looking for a trustworthy jeweler, give them a try—you won’t be disappointed!

Nichole Berry This is the only jewelr that I bring my jewelry to I love them

Crystal Anguiano The price was not bad for my chain and ring took only about 40 minutes my jewelry was back to normal they do good service best repair shop

Animal Lover94 What a great place to shop! John is so knowledgeable and kind. We went here for my fiancé’s wedding band and we couldn’t have been happier. John really helped us find a ring that fits my partner’s lifestyle and compliments his fashion. We couldn’t have felt more confident in our purchase. John was patient and genuine! I could tell he really wanted what was best for us. We will definitely be back for any future jewelry inquiries!

Lets Win Big Jasmine demonstrated an exceptional level of attentiveness throughout my entire experience, showcasing a remarkable ability to understand my needs and preferences almost instinctively. It was evident that she had a deep comprehension of the products and services offered, and she utilized that knowledge to guide me in making informed decisions. Her customer service skills are truly excellent; she consistently approached every interaction with a warm smile and a positive attitude, making me feel valued and appreciated as a customer. I want to take a moment to express my heartfelt gratitude for her outstanding assistance. Thank you, Jasmine, for going above and beyond and making my experience not just pleasant, but truly memorable!

Richard Christensen Theyve always been helpful and above and beyond Im very thankful for their help always

Teo Kaiba Just got my nose pierced on 7/25/25. I called back same day to try and report that the ring came out and that the hole closed that quickly. I ended up having to get it re-pierced somewhere else. I called back the next day and they agreed to a refund but said I needed to wait until a manager came in. I haven’t received a call yet. I’ve called a dozen times at this point and have gotten no answer. I did think because it was a jewelry store that this was a good choice. Clearly not. Even Claire’s does a better job.

Gretchen Smith I couldn’t be happier with the restoration of my mother’s ring! I am so pleased with all the work Tracy Jewelers has done for me over the years and they will continue to be my go to for any needs in the future. Thank you Tracy Jewelers!

Kay Vee Customer Service. Kudos to Vinnie and Mitchell for their outstanding customer service! They were both patient, knowledgeable about your products, and personable yet professional. Thank you both for your help for items that I was looking for my kid’s birthday.

River Collins I’ve wanted to get my grandpa’s watch repaired for many years now but wasn’t sure who to take it to. I went into Charlie’s about a week before Christmas. I could tell he was busy but he still took the time to talk to me about the watch and what could be done. I was told to leave the watch with him and come back in about 30 minutes. When I came back, the watch had been perfectly repaired and did all of it for no charge; as a Christmas present. I left in tears because of this truly kind and beautiful gesture. I am so appreciative of his kindness and wear my grandpa’s watch with pride daily. I highly recommend his business to everyone. Thank you again for being so generous, it is something I will never forget.