Jean Wall - State Farm Insurance Agent - Covington (WA)

5 /5 Shanelle Nuuanu: My partner and I have been customers for 2yrs. We have never had any issues or complaints. Customer service is always quick to respond, always helpful, and gets what you need done. Shout out to Service Representative Alexa Gilleland for her hospitality, for being readily available to answer any questions, for making the process quick, easy, and pleasant. Customer satisfaction at its best. Mahalo and thank you for quickly setting up our concurrent tenancy for both apartments.

5 /5 Amanda Gates: All my experiences with this team have been excellent. I just purchased a new car, after getting rear ended and Alexa has been with me every step of the way. Her quick responses to my many questions have been informative and very appreciated. Shout out to Mitchell too, for being very professional during our limited interaction and assisting with the process for one of my policies. Great team and exceptional customer service. Thank you!

5 /5 valerie jennings: Alexa has taken such great care of me while possibly and then definitely closing on a new house. She traced my closing date and reached out to make sure i was covered and she shared in my excitement. Terrific and personalized service is why I have stayed with Jean and team for as long as I have. Thank you!

5 /5 Kerry Travers: Alexa is absolutely amazing! She is very responsive and customer service oriented and a pleasure to work with. She has a great personality and approach. She helped address our needs professionally and with detailed information so we could make an educated decision on the best plan that works for us. We truly appreciate the level of commitment from the Jean Wall agency and Alexa is a great asset to the team! Thank you!

5 /5 D K: Alexa Gilleland has consistently been incredibly helpful and responsive whenever I’ve reached out over the past few years. On multiple occasions, I encountered challenges getting assistance from other agents—either receiving no response or having emails bounce back. Each time I contacted Alexa, she responded promptly and was not only effective but also a pleasure to work with. She is my go to person now, and I truly appreciate her professionalism and reliability!