Farmers Insurance - John Syrcle - Richland (WA)

Brandon Stillman Alfonzo has been our insurance agent since he started and from the beginning he and his staff have taken great care of me and my family. I recently started my own business and it was a no brainer to have Alfonzo assist me in finding the right protection and guide me through the parts I didnt understand. Hes always been willing to go the extra mile for us in providing the right policies that work us and our budget. I strongly recommend Alfonzo to anyone looking for similar service from an insurance agent.

Caitlin Marie Such amazing costumer service! I was set up by Jeff, he got me the lowest policy quote I’ve received! They will help you with any questions you have, they also canceled my old insurance so I didn’t need to do it, 10/10 would highly recommend

Dale Kahoun I pop in on Richard when I need him, or if I just need a question answered. Lately Ive had some needs regarding insurance, I inherited my Dads car that was insured in both our names with another company, I also needed to bring a house over to Farmers from another company (I got a better deal than the old one and saved $$ while too.) That was recent, in the past when the fuel pump on my old truck quit work with no notice and stranded me Richard got me a tow truck quickly and at a reasonable price, youll get the feeling hes there to help and knows other local folks who are like - minded. Then there was the time I backed into a legally parked car in a parking lot, entirely on-me! I felt badly already, Richard showed understanding, and some sympathy (we all take a turn in the bucket eventually). I trust my side view mirror a little less while backing now. Farmers is the company that shows the seen it all accidents on the TV commercials, and take it in stride. I can see Richard embodying that spirit. He talks my language and basically tells you how it is and what the best course to follow now is. He has something I dont freely give, my trust has to be earned. I insure a a pickup truck, a car, two motorcycles and my house with Richard and Farmers.

Steve Bergman Customer service is the pits. No one answers the phone; including my agent, whose # isnt valid on a website. You are placed on hold for long periods of time with wait periods of an hour.The call back service never calls back. If there were anything below 1 star, theyve earned it

Donna Mayo My husband and I are so grateful to have Rick and his team walk us through this process. He really tries to find the best options to meet specific needs. I feel way more comfortable having someone I can call locally than a stranger over the phone. Thanks, Rick

Gilberto Carriche Karen helped me switch my homeowners insurance to a better plan. She took the time to explain all the coverage details and made sure I got the best rates. I couldn’t be happier with her service and expertise.

Danielle Bradley Nick was absolutely amazing to work with! Ive never purchased any sort of auto insurance before, let alone for commercial use. He made the entire process so easy, quick and painless! I highly recommend Nick for any sort of insurance needs you may need :) - Danielle, Thorn Electric

Ed Great company, very professional.

Anita Carr Lester aka Dean, and Cassandra saved me when I was given no notice that my home insurance was being cancelled and surrounding my home. They quickly got my coverage and payment collected on the same day so that there was no lapse in my coverage! Highly recommend Dean, especially after learning he was in the military...I grew up in a military household. I will be recommending Dean and Cassandra to all of my family and clients in real estate here in Spokane!