Empire Insurance Co - Federal Way (WA)

JayP Oliver Tammi was so professional with me and my mother on the phone, after calling so many companies she was able to get me the best rate and brighten our mood with her amazing hospitality. I was beginning to think customer service was a lost art until today.

Amber Steen Shelby was 10/10! She was so helpful in figuring out my policy and helping me Every step of the way. I’ve always had a family friend do my insurance for me so I’ve never 100% understood everything that goes on with what you need and how much coverage you need but Shelby explained everything so well! I needed an sr22 and from start to finish she explained things and helped me every step of the way, she made it so easy for me. I was so anxious and nervous to call to figure everything out and she made me feel so at ease with the process! I can’t say for everyone that works here cause I just talked to Shelby but if they’re anything like Shelby you won’t be disappointed!

Isabel Nanco I cant speak highly enough of Jailene and Jesus. The entire experience, from transferring my policy to them was fantastic. The staff was friendly and efficient, and Jesus was not only knowledgeable but always takes the time to address all my questions and concerns. I would highly recommend going to them for insurance.

pnemanic I had the pleasure of working with David Graves, and I couldnt be more impressed with their professionalism and expertise. Their attention to detail and commitment to finding the best coverage for me was outstanding. I highly recommend David to anyone looking for reliable, personalized insurance services

Gabriel Tam We are so grateful for Carlos and Courtney on the Avant-Garde team. It has been incredible working with them over the last several years. They have worked tirelessly to locate the perfect solution to help our family get the coverage we were looking for as a blended family. I truly value their efforts, professionalism, and immediacy in follow-up. I happily recommend them to family and friends. Many thanks!

Joe Earll I have known and worked with Yvette Davis for over 40 years. She is very honest and competent in her field of insurance. So if you’re looking for insurance with professionalism and attentiveness to your needs, I recommend Yvette to be your Insurance agent. Joe E.

Rodrigo Reynoso Their team worked with me to customize a plan that meets my needs. Monthly payments are totally manageable. I like how personal and attentive their service is.

Becky Goodlake Sarah is the absolute best. I prefer to only work with her. She knows me and my family after her working with us for many years. She understands what we need and is always quick to get it done. Also, State Farm has the best insurance rates for new drivers! They cannot be beat. Thank you for always giving the best service!