Empire Insurance Co - Federal Way (WA)

Matthew Jasperson Ive been with Sue for 7 years. When I first got my license back I couldnt find affordable rates period. Thats until I met sue. She worked diligently between each year to get the best possible coverage at an affordable price point. I cant express how much I appreciate her professionalism, product knowledge, infectious positive attitude, and over all customer service. Easy 5 stars.

Kyle J Cristian has went the extra mile countless times now for me when handling my coverages. Ive decided to put all my policies in his hands including bringing my wife on board for our joint coverage after the recent wedding. If you want someone who truly cares about the individual - choose Cristian

Greg Elwood John Ramsays staff are the best! whenever I mess up and dont get a card number changed etc etc, they contact me , correct the faux faux and all is well! Very unusual today to have the human contact with the Agent. We have a long standing relationship with Allstate and John and will continue that ! Greg and Sharon

Cheryl Malinski Dorian is outstanding. Our condos were one of the many whos insurances companies dropped them. A friend of mine recommended Dorian to assist our HOA. Dorian hit the ground running to assist us with finding a policy. I am so thankful for her help, kindness and professionism. I would highly recommend her you will not be disappointed. Thank you again Dorian for all your help.

Kara Walsh We always check with AllRisk before starting a new policy/making changes. They have consistently helped us to find the very best value. Shoutout to Stephanie for helping us save nearly $200/a month this time around! We so appreciate it!

Caleb Xiong Spoke to Vance today. Gave amazing advice in regards to my auto insurance inquiries. I am glad to have spoken with them and was greatly informed in regards to what I should be doing next. Thanks for your time Vance especially during a holiday weekend, you were amazing help.

Dale Kahoun I pop in on Richard when I need him, or if I just need a question answered. Lately Ive had some needs regarding insurance, I inherited my Dads car that was insured in both our names with another company, I also needed to bring a house over to Farmers from another company (I got a better deal than the old one and saved $$ while too.) That was recent, in the past when the fuel pump on my old truck quit work with no notice and stranded me Richard got me a tow truck quickly and at a reasonable price, youll get the feeling hes there to help and knows other local folks who are like - minded. Then there was the time I backed into a legally parked car in a parking lot, entirely on-me! I felt badly already, Richard showed understanding, and some sympathy (we all take a turn in the bucket eventually). I trust my side view mirror a little less while backing now. Farmers is the company that shows the seen it all accidents on the TV commercials, and take it in stride. I can see Richard embodying that spirit. He talks my language and basically tells you how it is and what the best course to follow now is. He has something I dont freely give, my trust has to be earned. I insure a a pickup truck, a car, two motorcycles and my house with Richard and Farmers.

Terri Asbury We are truly pleased with this agency. Keith and his staff are friendly and professional. I really appreciate how they take the time to explain things in a way that makes sense. They go above and beyond in providing service which is a rare commodity these days. Thanks Keith and staff!

R.J GG Country financial has helped us with great customer service and providing services that work for our family and budget. Thank you for all you do. Our family had a great time watching the premiere of Jurassic World. In business it’s about people. It’s about relationships. – Kathy Ireland