Bill Tufts - State Farm Insurance Agent - Centralia (WA)

Mary Tbach I moved from TN to WA. I had to find an All-State agent. There were a few. So I reviewed the agents personal social media to compare their not at work activities. I chose Steve Crapson. At his office, he signed me up, explained WA laws that are different than TN and called my previous agent to fix something per the TN record. I was widowed only a few months before my cross country move. I was not enjoying all the things, that I had to do . Agent Steve Crapson made me smile and was so professional and nice. He went above and beyond to ensure transfer from previous state. I insured my auto and RV. I like to complement great customer service. Steve Crapson Allstate Agent was the best experience of all the different types of business, I had to conduct after the death of my husband. Part of my All-State app password contains the phrase "Steve is the man" I have also been assisted by Rose at the office. She is great .

Emily F The service that Yanet has provided us is excellent and very efficient, she always takes the time to explain everything about our sodas to us.

Tommy Smith Best Insurance Company. Nicole is My sweet Angel. Excellent Customer Service Loves Her Job Always there for Me. She deserves a Paid Vacation, Thanks Nicole, for your excellent Customer Services Tommy Smith

J J It’s always super smooth and super easy when it comes to work with Liz Trujillo. I can’t thank you enough for your service. If there is 10 star I would give your every single time. Thank you once again for your top class service. Just done my 4 JDM auto insurance.

Laura Hamilton I went there to get advice on finding a good health insurance plan. They were very courteous, knowledgeable, and honest. I left with a much better plan for hundreds of dollars less than what I was paying. I couldnt have done this on my own. I would highly recommend them!

Jim Smith I contacted Mike in the middle of doing a deal on a on a collector vehicle a while back. Within a short amount of time he had several quotes for me. I was able to complete the purchase and drive the vehicle without interruption to my insurance coverage. He is always available to help with quotes, answer questions or make suggestions on insuring my 4 vehicles and homeowners insurance

Grace June I really like the way this agency is run. They are very much on top of knowing the ins and outs and complexities of situations that arise and are able to explain it in a way that anyone can understand. I’ve met Connor, Eric, Christian and some other staff, they’ve never been too busy to answer a question I have. I see a group of people doing their best to help everyone they can despite a difficult economy and time for the industry right now. I appreciate how family friendly they are as well. Thanks guys!

Luba A First time working with Lana, to shop for an auto insurance, was such a great experience. Right away, she made me feel comfortable and actually listened to what I needed instead of just pushing a policy. She explained everything in simple terms—no confusing jargon—and helped me find a plan that fit my budget and gave me peace of mind. What really stood out was how cheerful and knowledgeable she was to respond when I had questions. It didn’t feel like just another transaction; it felt like she really cared to gain me as a client. Thanks Lana, getting insurance today wasn’t stressful at all—and that made all the difference.

Anggie Christophers Athena, is God sent she is always there if I have any questions, she takes the time to explain everything thoroughly. The customer service is excellent,Extremely helpful.