Freeway Insurance - Everett (WA)

5 /5 Hajia Chen: Sergio Ramirez helped me with my auto insurance needs yesterday, and I was impressed. His friendly demeanor and ability to explain details clearly were remarkable, especially given his young age. What truly sets him apart is his genuine commitment to helping clients, not just completing a task. I highly recommend him for his service.

5 /5 Arturo Vargas Carbajal: I had a great experience speaking with Sergio today. He was extremely polite, patient, and professional throughout the call. He took the time to understand my needs and made sure I was getting the best deal possible. I appreciated his clear communication and willingness to answer all of my questions. It felt like he genuinely cared about helping me make the right decision. Thank you, Sergio, for your excellent service!

5 /5 disco* doplan: “Outstanding experience with David Florencio!” I would like to express my deepest gratitude to David Florencio for his professionalism, attentiveness, and exceptional service. He helped me with the renewal of my insurance, answered all my questions, and made the process as simple and clear as possible. David truly cares about his clients and goes above and beyond to assist them. I especially appreciate his patience and ability to offer the best options for my situation. Thanks to him, I feel confident in my insurance and know I’m in good hands. If you’re looking for someone who delivers results and truly understands the needs of their clients, David is the person you need!

4 /5 Shawn Haggerty: UPDATE: Called in as requested from their reply and the gentleman I spoke with was able to get everything cleared up. Appreciate his assistance, thank you! ORIGINAL: Spoke with someone I purchased a policy from Freeway Insurance via National General. One of the requirements was to produce proof of insurance for the past six months. After spending over an hour on the phone at the time of policy purchase, and having to email the proof a few times, I thought I was all set. Fast forward a few weeks and I received an updated billing schedule from National General with an increase of almost $90 per month due to the fact that I did not provide the proof of prior insurance that I did when I purchased the policy. When I reached out to Freeway, I find out that it was short a few weeks, so I sent in the previous insurance as well that covered the prior six months. I have yet to have follow up to ensure that what I sent meets the requirements, and this lack of service has me second guessing working with this agency. This price increase has my insurance payment MORE than my car payment, and the lack of service leaves something to be desired.