Springwater Insurance Group (Formerly Senior Insurance) - Wenatchee (WA)

eddie K Sam is beyond helpful and willing to go the extra mile to get any/all questions answered. He’s helped me get my wife added to my vehicle with easy and was extremely painless. He guided me through the process and showed me different outcomes if certain options were chosen. 11/10 would recommend Sam as your insurance guy!

Sterling Stock Hands down the best Insurance Agent in Olympia

Nathan Mora I recently had the privilege of working with Gina and she was an absolute professional. Walking through setting up new business insurance can be painstaking at times but Gina was efficient, effective, and considerate of my time while walking me through provisioning. Her attention to detail and critical thinking created a partnership that I was able to trust feel very comfortable with. I would highly recommend anyone navigating the need for business insurance parted with them!

David Thompson I had a rock chip on my windshield that was caused by a rock falling off of a mud covered truck. I went to a national chain windshield repair facility and they advised since I had insurance I would only have to pay my deductible. I didnt know until later that this same company had visited my State Farm agents office touting free rock chip repair with a referral. The chip was poorly repaired and the crack started to spread. Not only that, the invoice wrongly stated "rock from road-nobody at fault". Contrary to what the manager at the glass store thought, it is a violation if mud, rocks, or debris falls off of a vehicle that hasnt been cleaned (RCW 46.61.655). I called and asked them to correct the invoice as I intended to seek reimbursement from the company whos truck the rock came off of. I was told "its not a violation and theres nothing I can do." I called my agents office and Lisa immediately went to bat for me. She spent 2 days calling the glass company to get them to make things right. Lisa got a lot of the same runaround but she persisted. She was able to get my "deductible" reimbursed and got me scheduled at a different local glass shop for a windshield replacement. Great service

Lorraine H I had a variety of insurance needs: Auto, home, rentals, personal liability. After comparing the rates of a variety of insurance company, I decided to give Farmer’s a try. I was pleasantly surprised to find Trina and her staff very friendly, efficient and easy to work with. Their guidance and suggestions were very helpful and much appreciated.

Melissa Wester We love Olga...she is the best agent!!! Always great service, best deals on insurance... You wont be disappointed!!

Chip Keen We found Sound Business Insurance after the independent broker we’d been with for 20 years failed to help us when Liberty Mutual dropped coverage for our hotel – not just ours, but all hotels. We’ve never filed a loss claim, and we’ve always made our policy payments on time. Frank Rodriquez and his team went to bat for us. Not only did they help us understand the insurance market better, they were also able to offer us an equivalent policy for a third less than what we’ve been paying Liberty Mutual. My sole regret is that we didn’t find Sound Business when they first opened in 2008.

Alonzo Brown A great insurance company I would recommend to anyone

Tommy Smith Best Insurance Company. Nicole is My sweet Angel. Excellent Customer Service Loves Her Job Always there for Me. She deserves a Paid Vacation, Thanks Nicole, for your excellent Customer Services Tommy Smith

Artisan Coffee Group Deborah went the extra mile to get docs to us after hours. Excellent service, response & communication. You will not be disappointed in her first class service. Marty Curtis & Bob Sanders