J. MacArthur Insurance Services, LLC - Wenatchee (WA)

Melissa Marshall I recently had the pleasure of working with Michael during my search for new insurance. His knowledge about the products was impressive, and he took the time to understand my needs and preferences. Thanks to Michael I found exactly what I was looking for. I highly recommend him to anyone in need of expert advise and exceptional service.

Candy Sanchez The customer service at this agency is excellent. When I had a question about my insurance they responded quickly and addressed all my concerns.

Becca Seim I am so glad I decided to cancel my policy with Geico and move to Von Smith Insurance. Lexi from Von Smith Insurance advise me on what was in my best interest as a new homeowner of a property on the water for insurance and liability. She was very knowledgeable and I feel confident that I got the best price with the highest liability compared to what I had previously. The whole family is a pleasure to work with and I would highly recommend the

Kylie Elliott Not a fan of Allstate, but we needed insurance help and Ken did a fantastic job of explaining everything and making sure we understood. He put us in contact with the people we needed to talk to and had very helpful feedback and advice. We are still planning on switching to American Family Insurance but would recommend Ken to anyone.

Day Stormy (LadyStormzzz) Paije at D and D Insurance is amazing. She went ABOVE and BEYOND my expectations. My previous agent at another company was AWFUL and non-responsive. Paije helped me get everything sorted in a timely manner (timely on her end, not mine, sorry Paije!) and spent the whole day practically helping me get things sorted out, fixed, linked, and ready to rock! I cant thank Paije and her team enough. I definitely recommend getting in contact with them!

Rafi Mahmud I had no idea how insurance worked before I signed up, but this company made everything incredibly easy. The easy enrollment process was the first step in making me feel comfortable. After signing up, their great communication kept me updated on every step. I also appreciate the quick claims processing, which made any issues I had during my trip much less stressful. I’ll definitely continue using this service in the future.

Barbara Gulley Wonderful smart gal!!!!

Shana Oliver Highly recommend based on staff interaction. I would particularly like to thank Brians staff member, Shena. I have a Farmers policy with a *different* agent in town and tried to reach this agent to help me understand a document I had received regarding my policy. I called and left voicemails for the other agent but never received a response for over a month. Finally, I looked for a different Farmers agent to help me understand what was happening with my policy and contacted Brians office. Im so grateful that Shena took the time to review my document and explain what my options were!

Bowen Normajean (Nia) Im a longtime insurance client with American Family and will remain so based on my claims experience as well as the years of great service. I had a plumbing breakage and a large section of flooring in my home was ruined. American Family restored everything to the original standard, and even hosted me at a hotel during the worst of it while the work was going on. They kept the process moving forward (so I didnt have to), checked in with me frequently, and treated me with great regard and exceptional service every step of the way. As friends heard about the flooding, every one seemed to have an insurance claim "horror story" to recount, and were astounded to hear about how different my American Family claims experience was from theirs. (Especially at competitive rates) Paul Spencer and Heather Baer have helped me navigate coverage choices and secure great rates through the years. They reach out whenever new saving programs or options become available - for example just this week they started a discount for downloading a driving app on my phone. Best service, nicest people, great value.