Heather Ladd - State Farm Insurance Agent - Anacortes (WA)

Brian Berry I switched to this agency after my insurer doubled my cost. Allstate gave me a better price & not long after I was hit on the dude of truck. I put in a claim & was quickly handled, the repair appointment made & my truck repaired as new. Great communication throughout the repair process. Top marks & highly recommended.

Kelly Novy I had a great experience working with this company. The team was professional, responsive, and made the entire process smooth and stress-free. They were knowledgeable, easy to communicate with, and truly cared about delivering quality service. I would definitely recommend them to anyone looking for reliable and trustworthy support.

Pamela Pavlich I’ve been with H&K for almost 20 years and they have never disappointed. In this last interaction Adrian and the team found a great policy for my new SUV and small RV and continued coverage for my home and rental. Now I’m a procrastinator but Adrian kept gently advising me on the benefits of switching insurance providers. As a result I’ll be saving almost $800 a year.

Brian S. I had the pleasure of working with Rose Kirkman on my auto insurance. I was worried about my coverage after an accident but Rose actively listened to my concerns and answered all of my questions. After our conversation I felt much better thanks to Rose and her customer service skills. Allstate should feel fortunate to have her on their team. Brian

Robb Stilnovich Great people. Recommended for your business insurance.

Scot Nicholson Hello Mr. Darrell Brayer. I wanted to take the time to say “Thank You!” to you and “Way to go!” It truly is a joy whenever I speak with anyone in your office. Your entire staff is cheerful and helpful. Each person knows their job very well. Along with the knowledgeable, professional and cheerful help, I am always continually impressed with how quickly you and your staff respond to any request I might have from time to time. Whatever my request, whether it’s an issue of some kind or just a question, your office staff always responds to my request with an immediate response and great follow up as needed until my concerns are taken care of. Congratulations again on building such a great insurance agency! I actually enjoy speaking with anyone in your office. You guys are the BEST! Thanks again, Scot Nicholson

Sarah sears I just recently switch to this company about a month ago. There isn’t enough words I can use to say how wonderful this company is! When I say they speak to speak you ACTUALLY GET SPEAK to someone there is NONE of those frustrating automated systems, an actual person answers the phone. I’ve had the opportunity to speak with Ayanna today due to a concern I had. Her positive energy, and kindness show through and through and was so very helpful. I had to call at another time and spoke with another person from their office concerning me turning in my daughter’s report card. It had all the information they needed, other than a GPA was missing. Her school district doesn’t put GPA’s on their report cards. He was able to work it out that I still got the good student discount. Great rates considering the fact I have a 16yr old on my insurance. This is an agency I highly recommend as they do want to help their clients.

Caitlin Marie Such amazing costumer service! I was set up by Jeff, he got me the lowest policy quote I’ve received! They will help you with any questions you have, they also canceled my old insurance so I didn’t need to do it, 10/10 would highly recommend

Thaxton Casey “Capitan Crazy Casey” Jake is by far the best Insurance Guy I worked with for you for years. One of my friends retired recently and I was looking for a better insurance deal better coverage and someone local Jake stepped up. Didn’t screw around and got me the best insurance deal I’ve ever had, especially in these unprecedented times, this kid kicks ass and I highly recommend him!