Mike Ramirez - State Farm Insurance Agent - Everett (WA)

David Thompson I had a rock chip on my windshield that was caused by a rock falling off of a mud covered truck. I went to a national chain windshield repair facility and they advised since I had insurance I would only have to pay my deductible. I didnt know until later that this same company had visited my State Farm agents office touting free rock chip repair with a referral. The chip was poorly repaired and the crack started to spread. Not only that, the invoice wrongly stated "rock from road-nobody at fault". Contrary to what the manager at the glass store thought, it is a violation if mud, rocks, or debris falls off of a vehicle that hasnt been cleaned (RCW 46.61.655). I called and asked them to correct the invoice as I intended to seek reimbursement from the company whos truck the rock came off of. I was told "its not a violation and theres nothing I can do." I called my agents office and Lisa immediately went to bat for me. She spent 2 days calling the glass company to get them to make things right. Lisa got a lot of the same runaround but she persisted. She was able to get my "deductible" reimbursed and got me scheduled at a different local glass shop for a windshield replacement. Great service

molly jensen-roe I like obenland and low because of the people adam , tara , and vonnie are incredible people they offer all types of insurance for whatever the need

Amanda Vailea Valdez Insurance Agency helped me take care of all of our commercial insurance needs quickly, efficiently, and saved us money! Richard is very communicative and informative

Peter Smallwood Andy has reviewed my policies and found some great coverages that help solve some of my problems. Andy is extremely knowledgeable and professional in his approach to insurance.

R Quinnel Tony Brooks is a Torch of positivity in a Tough Insurance world when its challenging to find the right policy.

B1ACK RAV3N TJ is great!! He helped me get house insurance in a timely manner and I needed it the next day before I moved in. Very nice people and I highly recommend them for the great level of service that they provide!!

Trina Hall I have been insured with them for several years. When we first went to them I had separate home and auto. Not only were they able to insure both but literally saved be several 1000s of dollars and got more coverage. Now all of my adult children have insurance through them.

Rick Pittser I have been with Klinefelter Insurance Group for around 15 years. I stay, because Jill is super knowledgeable, and is very diligent about getting me the best rates, and her customer service is outstanding! I really like that Jill is always available if I need her, is quick to respond, and her staff is super friendly. Everyone goes out of their way to provide top-shelf customer service! Thank you, Jill!