Diana The Jeweler - Vancouver (WA)

Alex Budchanin This was our first visit to the store in Bellevue Square, and we definitely love this jewelry store. The customer service is excellent and truly people-first. I initially bought a ring that my wife didn’t really like, but when I came back, they exchanged it for a gold chain she loved—with no hassle. I really appreciated their professionalism and support throughout the process.

Taiki Mo I came in needing my watch sized, multiple employees were quick to assist and inviting. You can actually feel they care about their customers and treated me like family. Lisa was lightning fast with my watch fitting! Even ran back and forth to ensure it was the perfect size for me. This is a family owned business and it really shows, I would recommend this to anybody and everybody! Cheers Lisa!

BlaeceAelf Always my favorite jeweler. They are always the nicest and best people to do business with. I love their selection which is all very tasteful and elegant. Service is top notch for whats in the case as well as custom work and their prices are spot on. Also, they have the sweetest Golden Retriever that hangs out and will get pets or give you space depending on your preference.

rose tintedglasses I have been here many times, and usually have a good experience. This last two times I was looking for a ring, and I could not make up my mind. Staff was patient and thoughtful in helping me look for something. Dani specifically helped me find the one. She listened to what I was looking for and was looking all over the display case to find me one I would like. Overall, great experience and I will be back!

Christine Omoto I found Brothers Jewelry through a google search and after reading their reviews, I decided to contact them about creating a wedding band. The process was initially intimidating because 1.) I’ve never had custom jewelry done before, 2.) it seems like an expensive endeavor, and 3.) I did not know if they really took on small projects like a simple wedding band. I didn’t want to waste their time or mine! The initial consultation was fast and I was left a little hesitant only because Scott seemed like he was very busy and there wasn’t any formal explanation of the process or any sketches done (things I guess I’ve heard are possibly conducted in the initial appointment?). I gave him pictures of what I wanted and he basically said, yup, I can do that. He was professional and gave a very reasonable price quote. Let me be clear and say that my intimidation and hesitation were self-induced and was just resultant of me being new to the whole process! I’m just trying to give a helpful, honest account of my experience for those who, like me, have no idea what to expect going into this sort of thing. Fast forward to the finish date, and Scott did an absolutely beautiful job on my wedding band and it is exactly what I wanted and had pictured in my mind. They finished on time and there was no surprises in the final cost either. I will definitely consider them again for any future custom projects. They are professionals and very good at what they do!

Chrystal Grover I am very displeased with the so called "Service" and this company in general. First off, I had a layaway for a engagement ring for my fiance. About a week later i found the SAME ring, same CUT COLOR MATERIAL COMPANY.. etc on amazon for THIRTY FIVE DOLLARS. This ring was a carbine tungsten ring. The ring in diamond creations that i had on layaway was almost FOUR HUNDRED DOLLARS. Very displeased i went in to the capital mall store. Since it was only a few days after the lay away deadline they promised a full refund with a personal call from the manager with an apology.. HA that never happened. I then went in a second time where i was profusely apologized to and was told i could pick up my refund after work the next day while the manager was in, so far TWO employees had promised me a refund and apology. I then went into the store and instead of an apology i talked to a "manager" who just bad mouthed her employees basically saying that she is sorry none of them know what they are doing and will talk to the OWNER of the store and make sure this was taken care of. Then........ THE STORE CLOSED DOWN. EVERY time i had been promised I had two or three people with me as a witness. LIKE THAT MATTERED. like it mattered you could buy the SAME ring on amazon for 35 dollars!!!!!!! Then i was called by the Tacoma store manager because that store is still in business. It wasnt his fault the "Olympia" store had messed up and would only offer "store credit" as it I wanted that, and like it mattered that i had been promised otherwise!!! So i drive all the way from Olympia and Tacoma thinking i Will make the best of the situation. HA. I told him I was very displeased and had my fiance with me to pick out something with that store credit.. Even though i was the only one in the store at the time I was told to please wait, so he could apparently help more important (Im guessing richer looking) customers. He then tryed to pressure me into doing another layaway for a piece of art i was fond with, which since he was ignoring me, i had time to look up on-line and find the EXACT SAME numbered signed, etc for about 75% less on the price. Still we forced a smile and to quickly get out said i wish to get my mother a gift, no more than the 100$ i had in the layaway, he agreed to help, i told him what i was looking for, then when asked the pricing of all the items he had shown me they were all about 100$ more and like i would EVER give them more money. He then got EXTREMELY snotty and tells me there is apparently NOTHING in the WHOLE store that is 100$ or less.... REALLY?? There sure was PLENTY at the Olympia store. Honestly this is the WORST experience i have ever had with any sort of store, layaway etc. It is no wonder the Olympia store had closed down, and i will continue to let every one know at the medical facility surgical hospital i work at and patients to NEVER go there. I wont be coming back. I would rather sell the gift card for HALF the price or just never use it before i go back and deal with the snotty Tacoma manager or anyone else i had to deal with. Worst service we have ever received by any company hands down. And people think there cell phone company is bad. I would rather pay triple the price to shop at a different jewelry store than go back here. Do your research before purchase your 400$ item is probably only 35$ on amazon as well.

Cassia Saranovich My father used to bring me into Isadora’s as a little girl for my mom’s jewelry, so when my partner and I came in and immediately found my engagement ring (it was the first I tried on then went through their entire selection) I was thrilled. They have such an amazing selection & are so reasonably priced given their amazing curation! Vivian & the entire staff are incredibly knowledgeable and kind. When my ring needed some repairs after a year they went above and beyond with ensuring it was fixed, their jeweler even reinforced the ring to stabilize the stone a bit better. We can’t wait to continue to find pieces from Isadora’s to hand down for generations!

Grant Van Alstine Bradley helped me pick out a diamond necklace for my wife. Quickly educated me on market and pricing. Gave me a few options and the process was easy and a zero BS experience! Highly recommend Bradley 10/10!

Kent Wannamaker I just stopped in because the pin on my watch band broke at the airport as I was getting ready to come to Washington State. They were very friendly fixed it for me and sent me on my way happy.

Chris Flores I have purchased a bracelet, necklace & a Centenario from Alicia, and I have received great service and quality jewelry every time I highly recommend this place.