Ben Bridge Jeweler - Lynnwood (WA)

5 /5 David Lee: We purchased some lovely earrings at Ben Bridge Jeweler at Alderwood Mall a few years back. Recently went back to work with Katy on the purchase of a Rolex Oyster Perpetual. We selected this model in a shade of green. Katy made the purchase easy, friendly and fun. I feel very welcomed every time I go in.

1 /5 anonymous: TL;DR consider purchasing your next piece through a local independent. Due to my tungsten ring (size and style) being discontinued Ben Bridge was unable to honor my replacement warranty. Months having already passed by to get to this point I reluctantly paid for an up-sell custom order. Several additional weeks later I received disappointing news that the custom order could not be fulfilled by their vendor. Once again I am offered various up-sells, this time approaching double the original piece’s purchase price… My chief complaint is that the entire process & poor communication failed their customer. Whereas someone could have taken the initiative upfront to confirm with the manufacture whether or not my piece was replaceable. And twice with the custom order vendor, instead of leaving me to believe all was said-and-done… I understand the circumstances were outside of their control, they have a business to run, and that quite frankly I’m a pretty worthless sized customer to them. However after the several month escapade an honest “I’m sorry, after exploring all the options there are really no feasible solutions we can offer you” would have gone a great deal further than pushing me for an additional sale.

5 /5 Mike Goldade: A couple days ago I wondered in to see about a high end watch I was Interested in. I was greeted by Jay Wright. I asked if she was professional in the watch I was looking for. She assured me she was and we began our trip in this direction. Jay was very knowledgeable, professional and pleasant. Needless to say I ended up with 2 watches. She is also certified GIA. So if you wander into Ben Bridge be sure to ask for Jay Wright. She will take awesome care of you.

5 /5 Jimmy K N.: We have always been impressed with this Ben Bridge location in Lynnwood for many years. Been working with Erin, who always provides excellent service experience to understand exactly what we need and what our situations are, either to celebrate the wedding or the friendships. Every time when we come in, just for a little chat, she always treats us with dignity and respect. Erin is always patient, professional and always offer good advices and recommendations. Thanks Erin. We are looking forward to our next visits.

5 /5 Huixiong Qin: Jessica is the finest associate I’ve ever worked with. Thanks to her support, I was able to get my dream watch in such a short time. She is warm-hearted, professional, and easygoing. I look forward to working with her for many years as I continue building my collection.