AAA Washington Insurance Agency - Business Insurance Division - Bellevue (WA)

Carl Davis I had an accident with my Boat trailer upon retrieving my boat at the marina. I texted Andy the next morning to give me a call when he had a minute to discuss. He called me 2 minutes later and we took a look at the policy together over the phone and determined it would be covered. He filed the claim while I was on the phone with him. By the time we hung up, I recieved a text from my claims adjuster Amanda with Foremost (specialty company Farmers owns). I described what had happened and texted 5 pictures of the damage. She’d asked if I had a minute to give a statement which we completed. She let me know she would call the tow company that towed the trailer directly to pay so I didn’t need to pay out of pocket and reimburse. She also indicated she would call the shop I have a good relationship with that was doing the work to get an estimate and let me know how much coverage i had. She also said, I have never submitted a claim and have a declining deductible and it would be zero out of pocket!! She texted me daily letting me know she was waiting on the shop for an estimate who was trying to find parts. The day she got it, she opened up a portal for me to get paid directly online or they would cut a check in 3 days if that was not set up. I had the money before the work was done. The final bill had 1 more hour of labor and one extra part that was not identified in the estimate by the shop which she paid immediately upon receipt. Andy checked in with me during the process and more than exceeded my expectations. I wish I could give 10 stars and I would recommend calling him to be your advisor and manage your insurance portfolio, especially if you want a professional and have a lot of assets to cover!

Paul Brians Terrific service after our home insurance cancelled on us after too many claims. They really know the Seattle area and can find companies that arent widely advertised but suit your needs.

M L Ive been their client for 5 years or so, Bill is very professional and nice to make business with. His suggestions about insurance products are based in his deep knowledge of it. He always calls back within 1 business day if he is not available at the moment of the phone call. The offices staff is very courteous and helpful. I am very satisfied with Allstate and Bills agency.

Tonya was struggling to get insurance online and even over the phone. So I decided to find someone close to me and I am very glad I did! Mason was so patient and helpful I went to get insurance on my camper and ended up changing my car insurance as well! I love that I can go in and get help not trying to do it over the phone and the people in the office are all nice and helpful! I recommend this agency highly!

Mel Carson We asked Megan to do a full review of our insurance situation which is quite complex. She was able to spot some issues with coverage and help us get better deals on payments through her network of insurers. Megan is the best, most conscientious insurance agent we have ever worked with and has bent over backwards to help us feel safe and secure in our home and cars! Bravo!

Taryn Nelson I appreciate the excellent service I get with Trisha and her staff! They go above and beyond to take care of me if I ever have any questions. They schedule reviews, suggest changes that will benefit me and so much more. From personal policies to business, recreational vehicles, umbrella, you name it... their expertise has been a huge asset to me and my family for many years now. I cannot recommend Kalama Insurance enough. :)

Andi Trudeau Karl was great to work with! He provided us with several viable options for coverage. He took the time to answer all questions without any pressure. He was timely in responding, easy to communicate with and professional. Will definitely recommend!

Kim Curtis I cant say enough about the service I have been getting with Josh at KarMart Allstate insurance since 2017. He has always been very quick to respond and goes above and beyond to help us through questions, vehicle purchases, home owners insurance, etc. He is always professional and patient with us and if a smile is palpable through email and phone calls, I know that smile is there. Thank you Josh for all you do. We appreciate you so much!

Jennifer Chen I had a great experience working with Yumeng on getting auto and home insurance. She is very responsive and willing to work with you to get the best rates possible. Highly recommended to give them a try!

Arwa Khaleel Maritza was amazing. She was very patient, professional, and focused as she explained every single detail to me. We asked her many questions and she was honest and patient with us. We definitely recommend visiting Maritza if you have any questions or concerns about your insurance. She is knowlegdable and very kind.