R A Thomason Manufacturing Jewelers - Wichita Falls (TX)

gloria stryker I have been a customer of Phi Jewelry Store for many years, I know that Phil does an excellent job on my rings from replacement of stones to just a watch battery. He is honest and gives great prices for his work.

G SHI Yvonne was awesome! She helped me pick an awesome engagement ring, was very knowledgeable and explained everything thoroughly. I will ask for her next time I come back!

Naomi Bradley Was searching for diamonds in Dallas, tried many stores in the area. Got an incredible deal on my ring without compromising quality. Highly recommend this spot!

Ernesto Cervantez To whom it may concerned I’m writing to share a disappointing experience I had while picking up a bracelet I had purchased at your store. When I arrived, I was assisted by a staff member named Melanie, whose demeanor made me feel unwelcome and uncomfortable. She commented, “Next time you can go to the other section to pick up,” and rolled her eyes, which felt dismissive. When I mentioned I was told to pick up the bracelet around 5 p.m., she replied, “That can’t be — we have bracelets ready around 4 or 6,” then walked off to look for the item. The tone and attitude made me feel like I was an inconvenience rather than a valued customer. I understand everyone has off days, but when customers are spending $100 or more, we expect at least a basic level of courtesy and professionalism. I left the store feeling uneasy about my purchase — not because of the product, but because of how I was treated. I hope this feedback is taken constructively. I’m sharing this in the hope that other customers will have a more positive experience in the future. Please speak with Melanie about maintaining a respectful and welcoming attitude with customers. Thank you for your time, Ernesto

You don’t know me Is not real, at a school.

Danya Murib I am pleased with my experience. This is the best gold shop with friendly owners. I never had a problem with any of my experiences and the jewelry that I bought. This gold shop deserves 5 stars and I would recommend this to anyone who wants a high quality shop and gold experience. The gold doesn’t change color and is still in a very good condition. I would definitely make another purchase at this gold shop.

Jack Ishmael Fantastic! Got fitted for two watches and was out in 15 minutes. Great guy, I highly recommend

High Tide They always have deals, coupons and extra mark downs on your purchase. I can only imagine if I had an employee discount on top of the deals. The stuff would be practically free! Keep up the good work! Always thinking about the working people on a budget!