Banter by Piercing Pagoda - Laredo (TX)

Dylan Driscoll Nick went above and beyond for me at every turn. I was looking for someone to custom-make an engagement ring - he ended up doing our wedding bands as well. I would recommend Nick to anyone and everyone. I had a relatively clear idea of what I wanted in an engagement ring. Nick not only brought my idea to life, but walked me through the details I didnt know about, like the appropriate band thickness for a particular stone, and how best to accommodate the stone I had and the design I wanted. The ring was much better than my original plan because of his guidance. He also helped me design two wedding bands more or less from the idea stage. They turned out better than we could have dreamed. Working with Nick was easy, and in fact a pleasure. Hes an expert at his craft and his work speaks for itself.

Tennille Thomas Went in to make a purchase, Stacy was very nice and attentive to me. Customer service is everything!

Aron and Janet Jarrett We are new to the area and stopped in to look at watches. We received exceptional service from Divina. She was very pleasant to work with and went above and beyond our expectations. She listened well to what we were looking for and took her time to show us all of our options. She was very knowledgeable and explained the features and differences between each style we considered. She helped us make a very informed decision and even offered to clean my wedding ring after we finished selecting a watch. Divina is a great listener and really helped us with making the best decision. She also set up a plan to stay in touch with us for future purchases and services. Thank you, Divina.

Nick Sibrian Thank you Monica for your help today with my girlfriends pendant necklace. The chain snapped and she replaced it for us! Which was so awesome! Didn’t know Kendra Scott has that type of warranty or service!! Definitely will make another purchase here soon enough! Made my girlfriends day much better!!

Julie Delahunt Very customer service-oriented. Beautiful jewelry. Always clean my jewelry at no charge if I come in for repairs. I lost the main marquis diamond out of my original wedding ring from 1987 years ago. Suzanne, who worked there at the time, helped me design a new ring around a beautiful new marquis diamond they found for me. Bobby made that new ring for me and it’s one of a kind. I get compliments on it all the time!

Catron Jones Brandon and Tyler were extremely knowledgeable and excellent. This is the second ring I have bought from Zales with one year and will definitely be back. Brandon sold me my first one. Love the customer service

Neal Family They did such a great job re-working a sentimental piece for me! It turned out better than I could have imagined!

Jennifer Paige Waters Bryan Great customer service and one of a kind creations.