Daniels Jewelers - San Antonio (TX)

5 /5 Victor Frontino: Excellent service Mark the store manager was very great and knowledgeable actually helped me repair a very treasured piece. Great place would definitely recommend buying or bringing your jewelry here.

4 /5 Timothy Zimmerle: Always helpful,Professional i always looked around.Ifinely bought something,,,,The Jewlers are very knowledgeable,,, Thay give you your space let you look aroung and always give sugguestion and options..Always anserd my qestions...I will return Thank you for your kindness,,,,,I found my go to Jewelers

5 /5 Jessica Lopez: Love this place thank you Miranda for all your help in finding what I love.

5 /5 Gi Gi: Amazing selection but the service is what makes the jewelry shine ! First time here and we purchased 3 items . One was a 5 piece set . All items were priced great but the way the staff flowed and was respectful is what will have us coming back in . Luis M helped us and was a pleasure to work with . Chris is who motivated us to come in as we strolled in front of the store . They are just a great group of people who are not rude as many of the other places in the mall are . Five stars ⭐️ ⭐️⭐️⭐️ ⭐️

1 /5 Rich Acosta: Update: I was able to get ahold of the district manager who said he understood that it was understandable I didnt make a return during the holidays, which I missed the normal return deadline by 4 days. He said that if the store manager contacted him, as I had originally requested, we could have worked something out and made the return in light of the holidays. So I would shop at Daniels again, but keeping away from this specific store as that manager is still there. Which Im not asking him to be fired, just not going to give him my business. People like this store manager must realize we are humans and not robots and can look at unique situations and adjust, also remember everyone has a boss, and a store manager is not the store king. Original message on Jan 6, 2024 Store manager yelled at me well I was on the phone with Daniels customer service. I just wanted to make a return and he refused to work with me, and I asked to speak to the Regional Manager and he refused. I had offered to even do a partial refund as my wife didnt want anything for an exchange. We looked around with my kids, and yes, the store manager yelled at me in front of my kids. I never raised my voice at all and he yelled at me when I took pictures of the store for this review, which would have only been for a store manager that refused to call the regional manager per my request to see if they would approve of a refund and maybe a 2 star, I wish I could put a negative stars, for unprofessional store manager. Dont shop here! Dont give this store your money.