Balfour - Corpus Christi (TX)

Elizabeth Ashley Buck MJ was so caring and sweet to me today. I have never had anyone care for my jewelry as much as I do. She inspected my bracelet for the charms to make sure they were placed properly on my bracelet correctly, and found that my clasp was wrong and ordered it to be corrected when my new charm was placed. I have never had this done to my bracelet before. MJ then helped me with an exchange of my anklet, and painstakingly counted each little heart to ensure my charms were replaced perfectly spaced, and perfectly positioned; counting 20 of them between each charm. Then ordered each of them to be placed on my anklet with the correct silver smaller pieces so they look and feel better. The original silver connectors were the large ones intended for the bracelets. In all my years of purchasing jewelry from James Avery, I have NEVER encountered this level of customer service. Correction, never in my life, have I been treated so nice. Turned my day around in an instant. This will be my store now and forever.

Theresa Jalil Love my new birthday necklace and earrings set

Lenora Southerland What an amazing experience I had! So thankful for the customer service. Crystal, the assistant manager was very kind sweet and studious. I brought my grandmother’s wedding ring to be inspected and fixed,- I was very nervous, She reassured me and made me feel very comfortable and took great care of it! Thank you Zales team .

Rudy C. Zamora Great customer service!

Yancey Pat (Cassycat) I didnt know about this shop. I went to get a battery for my watch. Quick service. Was greeted professionally. Will go again for my watch batteries. Looks like it has a variety of jewelry.

Jake Godi Excellent customer service. We love finding unique jewelry items for gifts for all of the family. Charm bracelets are so versatile and there are so many charms to choose from, you can build a custom bracelet for anyones interests.

Branana D So much fun! Very very large store.b

Shari Lopez I had the best experience purchasing jewelry with the help of saleswoman Rosey. She was incredibly helpful, knowledgeable, and made the entire process enjoyable. I never felt pressured, and with just a brief description of what I was looking for, she quickly presented several great options. Rosey went above and beyond—her patience as I browsed through each section was truly appreciated. If she’s working, I will absolutely be returning. Highly recommend!