The Gem Lab - Jewelry & Custom Design - Rochester (NY)

5 /5 A J: David is fabulous and made my entire experience amazing. He took as much time as I needed to work through selling some jewelry as that can be an emotional event. After, he quickly came up with some beautiful designs to use the stones that remained. I absolutely love the rings he designed for me. Jewelry that had been stuffed away, broken or too small has now been transformed. Every day I have beauty and wonderful memories glimmering up at me. I am so thankful for Davids patience and skill. I am thrilled to put these on in the morning. (The picture doesnt really do them justice.) So go and see for yourself. You will walk out grinning.

5 /5 Iye Am Kurst!: When I say impeccable, bedside manner, flawless customer service skills, as well as keen eyes for detail, are far too inadequate to describe my very recent experience with The Gem Lab! I cannot put into words right now what they have done for me. I do not think they realize it. I think they think they just made me a ring. what they have done is much more than that. they took something I cherish deeply and made me a Talisman. They preserved many memories for me, they brought my vision to fruition, and they did it expeditiously with enthusiasm. It came out much better than I could have imagined!! Thank you, so much David, Lori and Amy, and everyone else on that team. i look forward to seeing what magic you do in the future for an old man you have made very happy.

5 /5 Annalise Pepper: We had an amazing experience with Amy Derks and the rest of the team at the Gem Lab! Amy is very knowledgeable and helped us pick out the best possible rings. Everyone was incredibly friendly and kind. As an LGBTQ couple, we felt extremely welcomed and would recommend the Gem Lab to anyone we know. Thank you!!

5 /5 Rebecca Merritt: My husband’s family has been using this shop for 3 generations! We get all of our jewelry and watches maintained here but we also designed my engagement and wedding band here. I wasn’t apart of the entire process but can fully vouch for the final results and express how well this business has taken care of us over the years. We won’t go anywhere else!